Business / Admin Support

Colbern Limited; Glastonbury; Híbrido; GBP 17.000 - 25.000; Tempo integral

Resumo da vaga

Colbern Limited is seeking an experienced Business Operations Officer in Glastonbury. The role supports Children’s Social Care staff with queries on special guardianship, fostering and adoption allowance payments, and conducts means tested financial assessments for carers with regular reviews.

The position is a contract, with 1 day in the office and 4 days remote, requiring initial face-to-face training. Strong IT skills and Excel proficiency are essential for managing payments and GDPR

Qualificações

• Experienced financial administrator with proven track record.
• Strong IT skills across Microsoft 365 and Excel.
• Experience in public administration would be advantageous.

Responsabilidades

• Provide support and guidance to staff and carers on means tested financial assessments.
• Complete means tested financial assessments for carers at regular review points.
• Update financial spreadsheets and client database (LCS) with current information.
• Communicate updated allowance figures to carers and ensure payments are set up or amended in the LIFT finance system.
• Ensure confidentiality and GDPR compliance.

Conhecimentos

MS 365

Excel

Financial administration

Ferramentas

Excel

LIFT

LCS

Microsoft 365

Descrição da vaga

Business Operations Officer

Glastonbury

Contract

£15.31 per hour

Our client is looking for an experienced Business Operations Officer.

1 day in the office 4 days remote. Expectation that there will be more office presence for first few weeks for face to face training/induction

To provide support and advice to Children's Social Care operational staff in relation to queries regarding Special Guardianship/Fostering/adoption allowance payment queries. To complete means tested financial assessments for prospective and existing carers, at regular review points in the most effective and efficient way to meet the requirements of the Council.

Main Responsibilities

Reporting directly to the Business Operations Manager for Children's Social Care (East).

The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation.

Deliver high quality advice and guidance to staff and carers providing detailed financial information regarding special guardianship/fostering/adoption allowance payments as required.

Ensure confidentiality/GDPR guidelines are adhered to in line with Council standards.

Job Activities

• Completing means tested financial assessments.
• Updating and maintaining financial spreadsheets and client database (LCS) with updated information.
• Emailing carers at regular review points, requesting additional information as required.
• Emailing carers with updated allowance figures.
• Ensuring payments are set up correctly/amended using the finance system LIFT (within LCS).
• Linking with operational staff to ensure they are updated of changes in carer payments.

Mandatory experience and nice to have skills for the job

We are looking for an experienced financial administrator with a proven track record of working in a financial admin setting. You will have strong IT skills across Microsoft 365 and also be experienced and confident using Excel. Experience of working in public administration would be advantageous, as would experience of completing means tested assessments and a knowledge of Children's Social Care.

Colbern Limited along with our clients are an equal opportunities employer.