Business Admin & Research Apprentice — Flexible Path

Derbyshire County Council; East Midlands; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

National Minimum Wage

Flexible working arrangements

LGPS membership

Learning and development opportunities

Supportive team environment

Job summary

Chesterfield Borough Council is offering a Business Support and Research Assistant Apprenticeship. The role is office-based, focused on administration, data entry, record keeping, and customer service for tenants and stakeholders.

It combines blended learning with practical workplace experience and progresses to a permanent business support position upon successful completion. The apprenticeship includes live workshops, independent study, progress reviews, and ongoing assessments, with National

Qualifications

• Good IT skills using Microsoft Office.
• Excellent communication and customer service skills.
• Professional and friendly telephone manner.
• Strong attention to detail.
• Good organisational skills.
• Ability to work on your own initiative and manage workload.
• Willingness to learn new systems and processes.

Responsibilities

• Maintain and update records and databases.
• Carry out data entry and information checks.
• Support the team with general administrative tasks.
• Use Microsoft Word, Excel, Outlook and other systems.
• Answer telephone enquiries from tenants and stakeholders.
• Assist with research and information gathering.
• Prepare documents, reports and correspondence.

Skills

Microsoft Office

Communication skills

Phone manner

Attention to detail

Organisational skills

Initiative

Willingness to learn

Education

GCSE English (C/4 or above)

GCSE Maths (C/4 or above)

Job description

Chesterfield Borough Council is offering a Business Support and Research Assistant Apprenticeship. The role is office-based, focused on administration, data entry, record keeping, and customer service for tenants and stakeholders.

It combines blended learning with practical workplace experience and progresses to a permanent business support position upon successful completion. The apprenticeship includes live workshops, independent study, progress reviews, and ongoing assessments, with National