Business Admin Apprentice: Frontline Support & Learning

Royal Borough of Greenwich; Greater London; On-site; GBP 12,000 - 16,000; Full time

Job summary

Royal Borough of Greenwich invites applications for a Business Support Apprentice within the Caretaking Team. You will support housing estates with cleaning and estate services, gain workplace experience, and study toward a Level 3 Business Administration qualification.

The role covers administration duties, note taking, phone handling, data entry and recording customer interactions, under supervision, with progression toward a recognised apprenticeship and a structured development plan.

Qualifications

• Interest in business administration and eagerness to learn.
• Ability to take notes and communicate professionally with residents and colleagues.
• Willingness to undertake an apprenticeship and study towards a qualification.

Responsibilities

• Monitor service requests and support efficient service delivery to customers.
• Update records in the Council’s database systems and provide data and reports.
• Take notes at meetings and book meeting rooms.
• Photocopy, scan and shred documents.
• Manage the team’s shared email inbox and respond to telephone enquiries.
• Log communal repairs.

Skills

Note taking

Professional communication

Organisational skills

Telephone handling

Education

Level 3 Business Administration apprenticeship

Tools

Database systems

Job description

Royal Borough of Greenwich invites applications for a Business Support Apprentice within the Caretaking Team. You will support housing estates with cleaning and estate services, gain workplace experience, and study toward a Level 3 Business Administration qualification.

The role covers administration duties, note taking, phone handling, data entry and recording customer interactions, under supervision, with progression toward a recognised apprenticeship and a structured development plan.