Business Admin L3 Apprentice

Barrett Steel; Reading; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Fully funded apprenticeship

Salary £16,500 during apprenticeship

25 days holiday + bank holidays

Pension + Life Assurance

Discounts on retail and leisure

Health and wellbeing services

Long-term career progression

Mentor during apprenticeship

Job summary

Barrett Steel is offering a fully funded 19-month Business Administration Apprenticeship at their site. You will study one day per week while gaining hands-on experience Monday to Friday, 8:30am–5:00pm, with mentoring from an established site team and blended learning techniques.

The role includes administration, customer service, and data handling, with a starting salary of £16,500, plus pension, life assurance, and staff discounts. Local to the site and driving preferred.

Qualifications

• Organised and methodical approach with a genuine interest in Barrett Steel.
• Basic IT skills including Word; Excel and PowerPoint at a basic level.
• GCSE English and Maths at grade 5 or above preferred.

Responsibilities

• Answer incoming calls and route enquiries.
• Respond to non-sales queries like order progress and transport.
• Contact customers to obtain missing information and respond to queries.
• Organise paperwork for processing and keep IT records updated.
• Maintain stock records and scanning of documentation.
• Assist with purchasing of non-steel consumables.
• Process customer orders and send to production.
• Support customer service and continuous improvement.

Skills

Organised & methodical

Basic IT skills

GCSE English & Maths

Local to site

Driving / learner driver

Education

GCSEs English & Maths (Grade 5+)

Tools

Microsoft Word

Excel

PowerPoint

Job description

This is an exciting opportunity to start a career within a forward-thinking organisation that is respected as the UK s leading independent steel stockholder.

All About Us

Goodman Steel Services are part of Barrett Steel the UK s largest steel distributor and processor, with over 160 years of heritage we are still family owned and operate from 29 sites across the UK and Ireland, holding more than 120,000 tonnes of steel stock. Although we are a business with significant scale, our success is built on the people who make it happen every day. We continually invest in our people, the latest processing machinery, technology, and materials-handling equipment so that we can deliver an exceptional service to our customers. Our people, our customers, and the communities in which we operate are at the heart of what we do. We are a forward-thinking business that values hard work, ambition, teamwork, and are always open to new ideas. We now have an opening for a Business Administration L3 Apprentice.

All About the Role

You will be given the training necessary to carry out your role, including mentoring by a strong, established site team. You ll use the latest in blended learning techniques, to ensure you receive the highest levels of training whilst working on the core business activities. The hours of work are Monday-Friday 8.30am-5pm

Specific tasks may include:

• Incoming call answering, fielding customer enquiries to the appropriate person.
• Responding to non-sales queries such as order progression update, transport queries, incorrect/missing items etc.
• Contact customers to obtain missing information and respond to queries.
• Organising paperwork for processing
• Keeping the IT system cleansed & updated

• Stock locations, batches, amendments to stock & cutting notes
• Scanning of all documentation (POD's, stock notes etc)
• Support with the purchase of non-steel consumable items
• Dealing with customer orders and data files and issuing orders to the factory for production
• Customer Service & Continuous Improvement

• To maintain customer account details to ensure up to date contact, delivery and unloading information is on file; to provide relevant information to purchasing, accounts, works and transport departments to ensure the company complies with Health & Safety legislation and can exceed our customers expectations on customer service.
• All related administration

We offer You

• A fully funded 19-month Business Administration Apprenticeship where 1 day per week you will study and the rest in the business.
• £16,500 salary during the apprenticeship
• 25 days holiday + bank holidays
• Pension + Life Assurance
• Discounts on retail and leisure
• Access to health and wellbeing services
• A long-term career in the business with progression opportunities
• A mentor during your time on the apprenticeship

All About You

You will have the passion, drive, and confidence to work within the business in a collaborative, creative way.

Essential Skills for the role:

• You should be organised and methodical in your approach with a genuine interest in developing a career in Barrett Steel.
• A good level of IT; able to confidently use Microsoft Word and ideally Excel and PowerPoint at a basic level
• GCSE qualifications in English & Maths ideally at grade 5 or above
• Live local to site
• Drive or learning to drive