Business Admin Apprentice (Debenhams Ottaway LLP)

KEITS Training Services Ltd; St Albans; On-site; GBP 18,000 - 22,000; Full time

Job summary

A progressive law firm is seeking a facilities apprentice for a 16-month apprenticeship in St Albans. The role includes maintaining office supplies, supporting maintenance projects, and handling administrative tasks. Ideal candidates should have attention to detail, good IT skills, and a desire to learn. This position offers great future employment prospects and valuable training opportunities.

Benefits

Great learning opportunities

Company social events

Good city location

Qualifications

• Ability to work as part of a team and undertake manual handling.
• Driven to provide excellent service with attention to detail.
• Strong organisational and time-management skills.

Responsibilities

• Maintain office supplies and ensure facilities function smoothly.
• Support maintenance projects and conduct building inspections.
• Sort incoming post and manage outgoing mail.

Skills

Attention to detail

Ability to lift and move objects

Team collaboration

Confidentiality

Excellent service orientation

IT skills (MS Office)

Organisational skills

Good communication skills

Education

GCSE or equivalent Grade 4/C or higher in maths and English

Job description

About the Role

Debenhams Ottaway is a progressive law firm with a long history and a reputation built on providing outstanding service and legal advice. Based in the heart of St Albans with a London presence, we help individuals, families and businesses in Hertfordshire, London and across the UK. We believe passionately in building long‑term relationships with our clients and people. Our teams of talented and ambitious people work together to help clients succeed. This is an opportunity to join an exciting and demanding work environment that offers support and guidance to help everyone achieve their best. Our career framework provides the opportunity to learn and develop in a structured but flexible way. This apprenticeship is 16 months. We are looking for a facilities apprentice to ensure the smooth day‑to‑day running of the facilities function.

Key Responsibilities

Facilities and General Office

• Undertake regular stock takes of stationary, catering supplies, hygiene products and other consumables, reordering as necessary.
• Keep the coffee machines clean and provisioned and act as the first point of contact for any faults or engineer visits.
• Maintain office printers, ensuring that they are well stocked with paper and ink.
• Monitor the facilities inbox and respond to or deal with enquiries in an appropriate manner.
• Assist with office moves and workstation set‑up – updating the office floor plan in a timely manner.
• Ensure that the building is kept looking clean and tidy, including client and communal areas, around the front and rear doors, the kitchen and washroom.
• Work closely with the receptionists, ensuring any refreshments for training sessions and meetings are ordered, set out and cleared away as required.
• Ensure that client areas and meeting rooms are clean, properly provisioned and have the required refreshments and documentation such as Wi‑Fi passwords in place.
• Reserve parking spaces as requested.
• Transport items between offices and to other locations as necessary.
• Cover reception in the absence of the receptionists.

Property

• Maintain the company property register and company asset log as movement occurs.
• Run the weekly fire alarm test.
• Support maintenance projects as required, updating the site maintenance log as necessary.
• Undertake building inspections in accordance with checklists, identify any concerns/issues in the building and raise them to the relevant person.

Administration

• Sort incoming office post and deliveries.
• Frank outgoing post and ensure that the franking machine is maintained and loaded with sufficient funds.
• Log all incoming cheques and deliver them to the bank with a completed paying‑in book.
• Log files for digital storage, arrange collections and destruction of hard‑copy documents as required. Request files and deeds from Stephens when required and assist in the location of older files and deeds.
• Check invoices.
• Provide other admin support as and when requested, such as photocopying, ordering business cards, etc.

Why apply for this vacancy

• Great learning opportunities in a regional law firm within the wider Practice Support team.
• Wide range of company social events.
• Good city location.

Desired Skills and Qualities

• Attention to detail / accuracy.
• Able to lift, move and carry sizeable objects (manual handling).
• Able to pitch in and work as part of a wider team.
• Confidentiality and discretion.
• Driven to provide an excellent service.
• A commitment to continual learning and encouraging the same in others.
• Good IT skills, particularly with MS Office.
• A supportive and collaborative approach.
• Excellent organisational and time‑management skills.
• Good written and verbal communication skills.

Desired Qualifications

GCSE or equivalent Grade 4/C or higher in maths and English desirable but not essential. Applicants must not already hold a level 3 or higher in Business Administration.

Future Prospects

• Possibility of future employment if available.
• Role within Practice Support Team (i.e. Marketing, Finance, Facilities, IT).

Training

Full training will be provided by the employer and KEITS at the place of employment. The applicant will be working towards a Level 3 Business Administration Apprenticeship. The learner will be allocated an industry‑specific training consultant who will provide both remote and on‑site visits throughout the apprenticeship. The apprentice will work towards an End Point Assessment (EPA) at the end of the apprenticeship. To read more about the course content for this apprenticeship, please follow the link below.

• https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0

Things to consider

• KEITS Training Services Ltd reserves the right to close the vacancy earlier than the listed closing date should the need arise.

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