Business Admin Apprentice: Build Processes & CRM Skills

The Growth Company: Education & Skills; Salford; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Growth Company: Education & Skills in Salford is seeking an organized administrative assistant to support client records and daily processes. You will answer inbound calls and emails, manage post, and carry out essential office tasks.

This role involves developing the CRM, data entry, and coordinating meetings, while working with the COO and the Business Support Team to improve workflows. GCSE Maths and English at A*-C/9-4 are required, with a proactive, detail‑oriented mindset.

Qualifications

• GCSE Maths and English A*-C/9-4.
• Strong organisational and communication skills.
• Willingness to learn and support colleagues.

Responsibilities

• Answer inbound calls and respond to emails.
• Support management of inbound and outbound post and prioritisation.
• General office tasks including scanning, filing, monthly fee notes, inputting directors time sheets.
• Reception and switchboard duties covering lunchtime and all day on Wednesday.
• Banking - as and when required.
• Book meeting rooms when required.
• Maintaining spreadsheets to record different data sets and records.
• Work alongside our COO & Business Support Team to gain valuable first-hand experience.
• Develop an understanding of the production of business process flows and standard operating procedures.
• Development and maintenance of our CRM system, including data entry.

Skills

Attention to detail

Communication

Organisation

Teamwork

Confidentiality

Learning mindset

Initiative

Education

GCSE Maths and English A*-C/9-4

Job description

The Growth Company: Education & Skills in Salford is seeking an organized administrative assistant to support client records and daily processes. You will answer inbound calls and emails, manage post, and carry out essential office tasks.

This role involves developing the CRM, data entry, and coordinating meetings, while working with the COO and the Business Support Team to improve workflows. GCSE Maths and English at A*-C/9-4 are required, with a proactive, detail‑oriented mindset.