Business Account Manager

JR United Kingdom; Crawley; On-site; GBP 30,000 - 50,000; Full time

Job summary

Une entreprise spécialisée dans les soins de la peau recherche un Business Account Manager passionné pour sa contre. Vous serez responsable de la croissance des ventes et du développement d'une équipe dédiée. Ce rôle exige un leadership exemplaire, une expérience dans le secteur haut de gamme et un engagement envers le service client.

Benefits

25 jours de congés annuels, augmentant avec l'ancienneté

Trois jours supplémentaires offerts

Allocation mensuelle de produits et remise pour les employés

Examen annuel des yeux gratuit

Programme Cycle to Work

Programme de recommandation d'amis avec récompenses

Opportunités de croissance de carrière

Qualifications

• Expérience précédente dans un environnement de vente au détail, idéalement haut de gamme.
• Expérience en gestion ou assistance à la gestion essentielle.
• Passion pour la beauté et les soins de la peau axée sur les résultats.

Responsibilities

• Responsabilité globale du succès du point de vente et des ventes.
• Former et développer une équipe de spécialistes dédiés.
• Effectuer des consultations de peau approfondies.

Skills

Customer Service

Team Leadership

Sales Management

Skincare Knowledge

Proactive Sales

Education

Retail Management Experience

Background in Skincare/Cosmetics

Job description

Social network you want to login/join with:

Business Account Manager, Crawley, West Sussex

Client: International Institute for Active Ageing

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

WE’RE SERIOUSLY INTO HEALTHY SKIN.

AND SO ARE OUR BRANDS.

We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.

Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.

Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solutions. Advanced Nutrition Programme to feed the skin from within, Environ to fortify the skin, and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.

About this role

We are seeking an enthusiastic and inspirational Business Account Manager in our thriving counter at Harvey Nichols.

You will be responsible for the overall growth of the account and growing brand awareness via both internal and external activity. The successful candidate will demonstrate excellent customer service skills, have previous experience in leading a team, and managing a growing business.

Leading by example is key to success in this role. You will thrive in a target-driven environment and relish the chance to support and guide others to achieve their set goals and KPIs.

This role involves field management support, mentoring counter managers and teams across multiple locations, reporting directly to the Head of Retail.

Key Responsibilities

• Overall responsibility for the success of the counter, ensuring both the team and the account meet sales targets
• Supporting the Head of Retail by working closely with other counter managers to help train, coach, and develop teams
• Leading and developing a team of two dedicated Counter Specialists
• Strategic business planning with department managers, press, marketing, and retail leadership to ensure successful launches and counter events
• Holding team meetings, performance reviews, and training sessions
• Conducting in-depth skin consultations using the latest skin imaging technology

Desired Skills and Experience

• Previous retail experience, ideally in a high-end environment
• Management or assistant management experience is essential
• Background in skincare/cosmetics sales
• A passion for beauty and results-driven skincare
• Proactive sales approach
• Growth mindset with a passion to develop and mentor others

What’s in it for you?

• 25 days’ annual leave, increasing with tenure
• Additional three gifted days
• Monthly product allowance and employee discount
• Free annual eye test at Vision Express
• Cycle to Work scheme
• Recommend a Friend scheme with rewards
• Opportunities for career growth within the company

We are committed to creating an inclusive work environment that values diversity and does not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.