Bus Operations Leader - Drive Service Excellence

First Bus; Greater London; On-site; GBP 52,000 - 76,000; Full time

Benefits offered by this job

Staff Travel Pass

Nominee Pass after 3 months

Cycle to work scheme

Discount platform on high street & etc

Job summary

First Bus in London is seeking an Operations Manager for Wandsworth Garage to drive efficient, compliant bus operations and to oversee financial performance. You will lead teams, manage resources, and ensure service delivery meets contractual and customer expectations.

The role requires strong leadership, transport sector experience, and solid IT skills. A CPC qualification is ideal, with focus on health & safety and process improvements across the garage environment.

Qualifications

• Significant senior-level experience in the bus or transport/logistics industry.
• CPC qualification preferred but not mandatory.

Responsibilities

• Oversee daily bus operations to meet customer and contractual expectations.
• Manage financial performance and ensure operations stay within budget.
• Lead and motivate administrative and operational teams to drive top performance and engagement.
• Analyse KPIs and drive improvements in service quality and compliance.
• Ensure payroll accuracy and adherence to company policies.

Skills

People management

CPC qualification

Budget/financial acumen

Communication skills

IT skills (MS Word & Excel)

Health and safety knowledge

Transport/Logistics industry expertise

Education

BTEC Higher National Diploma

Diploma of Higher Education

Tools

MS Word

Excel

Job description

First Bus in London is seeking an Operations Manager for Wandsworth Garage to drive efficient, compliant bus operations and to oversee financial performance. You will lead teams, manage resources, and ensure service delivery meets contractual and customer expectations.

The role requires strong leadership, transport sector experience, and solid IT skills. A CPC qualification is ideal, with focus on health & safety and process improvements across the garage environment.