Bus Driver - Lansdowne Gardens on Wycombe Care Community

Opal Healthcare; West Wycombe; On-site; AUD 52,000 - 78,000; Full time

Job summary

Opal HealthCare in NSW is seeking a dedicated Bus Driver to support the resident activities program and transport residents to events and outings. You will work closely with Lifestyle staff and volunteers to enhance quality of life for residents, while maintaining safety and high presentation standards.

The role requires a valid bus license, First Aid/CPR, and a current police check, with a focus on professional conduct and adherence to Opal values.

Qualifications

• Current motor vehicle, passenger bus license must be maintained at all times.
• First Aid & CPR qualification is required.
• Current police check within last 3 months is required.

Responsibilities

• Assist in delivering lifestyle programs to support resident wellbeing.
• Escort residents to public amenities and assist with on/off transport.
• Maintain vehicle safety checks and comply with regulations.
• Support volunteers in transport and outdoor activity delivery.
• Demonstrate professional behaviours and adhere to Opal values.

Skills

Interpersonal communication

Time management

Customer service

Resident relationship management

Computer literacy

Aged care knowledge (desirable)

WH&S regulations understanding

Education

Bus driver license (state/territory)

First Aid & CPR certification

Police check (recent)

Job description

POSITION DESCRIPTION | BUS DRIVER

POSITION PURPOSE:

This position exists to assist in the delivery of high quality resident activities program to enhance the quality/enjoyment of life for residents, including teamwork with volunteers.

The role contributes to making Opal a great place to work by having good work relationships with other team members and behaving in a way that support Opal’s values.

This position reports to Opal HealthCare’s (Opal) General Manager. This position description covers both paid and volunteer roles.

KEY RESPONSIBILITIES:

1. People & Leadership

• Assist the delivery of lifestyle programs to support residents mental health and quality of life
• Follow Opal Values/policies, procedures and practices to ensure personal demonstration of professional behaviours
• Participate in annual performance/development reviews and follow feedback given by the GM in those appraisals
• Maintain a Blood Alcohol Concentration (BAC) and illegal drugs level of zero at all times during your working hours or at times when you may be called into work
• Maintain a high standard of personal and vehicle presentation
• Assist with the orientation and training of volunteers for the transport and outdoor activity as directed by the Lifestyle Coordinator
• Maintain own professional development (through performance appraisals and resident feedback)
• Ensure the transport and outdoor activity part of the daily/weekly lifestyle program is delivered according to schedule
• Ensure manual handling is conducted at all times according to Opal approved processes & training
• Participate honestly/positively in client and team member surveys
• Maintain readiness to administer First Aid and CPR as per competency & qualifications and ensure that supplies are checked and stocked at all times in vehicle.
• Participate in team member education sessions/mandatory training and share knowledge

2. Quality

• Provide a personalised service in knowing the names and interests of residents, families and volunteers.
• Provide assistance as requested in escorting mobile residents to and from public amenities.
• Assist residents on and off transport including moving and restraining wheel chairs by the approved process.
• Assist with the delivery of activity programs under the direction of Lifestyle Assistants
• Contribute to the continuous assessment of program outcomes to ensure they meet resident’s needs by providing feedback and observations to Lifestyle Coordinator/GM
• Adhere to road and traffic laws, load and passenger regulations & guidelines at all times
• Carry out pre-start checklists on vehicles. Report any defective or worn equipment immediately.
• Ensure vehicle inspections & registration are attended as required and meets regulatory compliance
• Ensure that WHS hazards/safe work practices are followed
• Ensure compliance with manual handling procedures/practices, correct use of equipment/aids and infection control when delivering programs
• Ensure that residents sensitive and confidential data/information is used correctly
• Support Opal continuous improvement program, using Continuous Quality Improvement tools

3. Marketing

• Provide friendly, engaging exceptional level of service that demonstrates the face of the Home to the residents, families & the community.
• Behave in a courteous manner to other road users at all times.
• Act as an Opal ambassador and speak positively about Opal with team member, families and the community.
• Develop and maintain positive resident/family and team relationships

4. Financial

• Ensure all expenditure on outdoor programs is within budget
• Seek approval from Lifestyle Coordinator/GM prior to incurring expense outside of budget

KEY PERFORMANCE INDICATORS:

• Demonstrate understanding of Opal values through work performance/positive behaviours
• Demonstrate enhanced quality of life for residents through positive resident/family feedback
• Demonstrate ongoing professional development through improved skills/performance outputs
• Demonstrated adherence to WHS and Quality Systems maintaining accurate documentation
• Nil traffic incidents & complaints from Public road users
• Nil WHS incidents or workplace injuries to self
• Client and team member feedback survey provide positive results
• Demonstrate responsible communication
• Minimal sick leave

KEY COMPETENCIES:

• Excellent interpersonal/communication skills
• Excellent prioritisation and time management skills
• Excellent customer service and resident relationship management skills
• Excellent understanding of lifestyle needs of residents
• Good computer literacy
• Knowledge of the aged care industry and regulations (desirable)
• Understanding of legislative requirements (WH&S, Fire/Evacuation, Infection Control)

EXPERIENCE/QUALIFICATIONS:

• A current motor vehicle, passenger bus license (as required by the State or Territory in which you are driving) must be maintained at all times
• Current First Aid & CPR qualification
• Previous passenger bus driving experience
• Current police check (within last 3 months)