H2S PCO Company Driver - Croydon

HATS Group; Greater London; Sur place; GBP 17 908 - 20 664; Temps partiel

Résumé du poste

HATS Group is looking for a PCO Company Driver in Greater London. The role involves driving a passenger vehicle safely and providing excellent customer service. Responsibilities include ensuring client safety, performing vehicle checks, and adhering to company policies. Candidates must hold a valid UK drivers licence, possess good English skills, and be able to meet medical requirements. This part-time position offers an hourly rate of £13.54. Closing date for applications is Thursday, October 1st, 2026.

Qualifications

• Valid current UK drivers licence with no more than 3 penalty points.
• Good understanding of written and spoken English Language.
• Good numeric skills to handle cash.

Responsabilités

• Drive safely and legally within the set timetable.
• Ensure client safety and wellbeing during journeys.
• Complete safety checks on the vehicle before journeys.

Connaissances

Customer service skills

Good written and verbal communication skills

Ability to drive a vehicle to a competent and safe standard

Formation

Basic secondary school education or equivalent

Outils

PCO licence

Description du poste

Job Description

Location: Unit 71, Capital Business Centre, 22 Carlton Road

The HATS Group is the UK's foremost private healthcare provider, excelling in patient‑centric transport services with an 'Outstanding' rating for Responsiveness from the Care Quality Commission (CQC). The CQC was established under the Health and Social Care Act 2008 as an independent regulator. The CQC is responsible for the registration, inspection and monitoring of health and social care providers. HATS Group are a provider of Private Ambulances, and this is an activity regulated by the CQC. HATS Group are also regulated by Local Authorities for services delivered under SEND. HATS Group is recognized for professionalism, excellence, and a fleet of over 800 vehicles, we support various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.

We have an opportunity for a PCO Company Driver to join our team.

Job purpose: A PCO company driver is responsible for driving a passenger‑carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home‑to‑school services.

Job Title: PCO Company Driver

Department: Special Educational Needs

Reports to: Controller

Pay Structure: Paid an Hourly Rate

Position in Organisation Chart: Team Leader > Controller > PCO Company Bus Driver

Main duties

• Ensure safety and wellbeing of clients throughout the journey and handover.
• To ensure that the high visibility PPE is always worn in vehicle movement areas.
• To ensure that speed limits are observed within bus depots and school premises.
• To check the condition of the vehicle prior to commencing service: carrying out the safety walk round check.
• Ensuring that any defect in the vehicle or equipment is reported as soon as possible to the right person.
• Completing the Vehicle Defect Card or entering the defect on the electronic ticket machine (depending on location).
• Ensuring that the vehicle is clean and tidy before starting service.
• To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment (such as games consoles) whilst on duty.
• To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues.
• This must include attendance at safety briefings and training as required.
• To ensure all safety accidents/incidents are reported using the company’s reporting procedure.
• To ensure a full understanding of emergency and evacuation plans.
• To ensure your bus cab area is always kept in a safe and tidy condition.
• To always provide a high standard of customer service.
• To give customers on the bus any information that may help them during their journey. Examples would be informing customers of road closures and diversions.
• To always behave in a friendly and professional way to customers and colleagues.
• To recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled.
• To drive the Company’s vehicles in a safe, legal, and professional way.
• To drive to the set timetable, not running early or late, when it is safe to do so.
• To keep up to date with road closures, diversions or special events which may affect the service, by reading notices, attending briefings, listening to instructions of your Supervisors.
• To ensure that a valid driving licence and Person PCO Licence is held at all times and is available for inspection by a member on staff of the Company.

A Driver Must Ensure That

• Their driver licence and person PCO licence is in date and valid for the vehicle type they are driving.
• Their licence has the required medical renewals up to date.
• Any change to the licence which may affect their entitlement to drive is communicated to their line manager (e.g., sickness, injury or conviction).
• Their licence is made available for inspection in every 6‑month period.
• To report for work at the correct time and location with the correct equipment.
• To ensure that the company dress code is correctly always observed when on duty.
• Not to report for work when overtired or under the influence of alcohol or drugs.
• To ensure that the relevant notification procedures are followed in the event of absence from work.
• To report all safety, security, driving and customer service incidents to the line manager as soon as possible.
• To report all incidents on the road, likely to affect the service as soon as it is safe to do so. Examples would be road closures, accidents, emergencies, and highway repairs.
• To take part in a yearly appraisal.
• To feedback ideas about how services can be improved to their line manager.
• To always ensure adherence to all HATS policies and procedures.
• To undertake any reasonable request made by the Company.

Work Environment

Participate in flexible working hours with general core working hours between 07.00 – 09.00 and 14.30 – 16.30. Undertake additional work as the service needs dictate. The job holder follows instructed daily and weekly work schedules and is required to report to the Controller where incidents or problems occur. The jobholder’s usual place of work on a day‑to‑day basis is in a predominately outdoor environment on vehicles that transport clients from and to various locations. It is required to work safely and efficiently in all weather, traffic and road conditions.

Required Criteria

• Valid current UK (or acceptable other) drivers licence
• No greater than 3 penalty points
• Good understanding of written and spoken English Language.
• Good numeric skills (able to add and subtract cash).
• Proven eligibility to work in the UK
• Able to provide suitable references
• Able to prove their identity
• Valid Current Person PCO certificate
• Basic secondary school education or equivalent.
• Prepared to undertake training such as NVQ as required
• Ability to drive a vehicle to a competent and safe standard
• Good written and verbal communication skills using English Language to ESOL entry level 2.
• Has the physical capability to carry out the role
• Customer service skills
• Pass medical requirements
• Must pass enhanced CRB check.
• Must pass alcohol and drugs screening as per policy.

Desired Criteria

• Own transport and lives within reasonable distance of place of work
• Bus industry knowledge and an appreciation of bus regulations.
• Understanding of what good customer service looks like
• NVQ in Road Passenger Transport.
• Customer Service Training
• NVQ in Customer Care.
• Advanced Driver training Certificate
• Professional driving experience
• Experience of dealing with customers
• Knowledge of geographical operating area
• Accident free record over the last 12 months.

Closing Date

Thursday 1st October, 2026

Contract Type

Part‑time

Salary

£13.54 Hourly