Burger Venue Manager – Haven

Haven; Swanton Morley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Up to 10% Annual Bonus

Onsite accommodation (T&Cs apply)

Career development opportunities, incl

Fully funded qualifications

Exclusive team perks: up to 50% off on

Job summary

Haven is seeking a Burger King Manager to lead a fast-paced F&B team and ensure exceptional guest experiences. You will be hands-on with performance, budgeting, and ensuring safety and policy compliance.

The role offers a monthly focus on driving results, with strong emphasis on leadership, guest satisfaction, and operational excellence. Onsite accommodation is available if needed, with terms and conditions applied.

Qualifications

• Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or similar management role within the food service industry.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Monitor individual and team performance, provide regular feedback, coaching, and conduct performance reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations, company policies, and standards.
• Quickly resolve any operational issues to ensure smooth day-to-day running.
• Support team development through ongoing training, mentoring, and growth opportunities.

Job description

Position: Burger King Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
*Onsite accommodation if needed (T&Cs apply)

As aBurger King Managerat Haven your leadership skills will ensure every guest enjoys exceptional service and great tasting fast food!

In this role,you’llbe at the heart of an energetic F&B team, leading with clear direction and plenty of motivation.You’llinspire your team to hit their goals and keep uphigh standardsby showing them howit’sdone!You’llbe hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly.You’llalso be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus,you’llmake sure everything stays safe, compliant, and on point with company policies and Burger King brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management:Monitorindividual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operationscomply withhealth and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• – Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
• – Strong leadership and communication skills.
• – Ability to work in a fast-paced environment whilemaintainingattention to detail.
• – Exceptional customer service and problem-solving abilities.
• – Knowledge of health and safety regulations.
• – Strong organisational and multitasking skills.
• – Experience in budgeting andfinancial management.
• – Flexibility to work evenings, weekends, and holidays.

INDMG

What We Offer

• – An inclusive, supportive work environment.
• – Comprehensive training and ongoing support.
• – Career development opportunities, including fully funded qualifications.
• – Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!