Building Surveyor

NEWLON HOUSING TRUST; London; On-site; GBP 53,000 - 62,000; Full time

Job summary

A leading charitable housing association is seeking a Quality Manager for a full-time role in London. You will oversee property quality, conduct inspections, and ensure compliance with housing standards, helping to deliver high-quality services efficiently. This role offers competitive salary, excellent benefits, and a supportive work environment.

Benefits

27 days holiday

Non-contributory pension

Flexi scheme

Purpose-built offices

Qualifications

• Experience in property surveying or quality management in the UK housing sector.
• Confident in producing detailed inspection reports and managing projects.
• Excellent knowledge of housing law, regulations, and industry standards.

Responsibilities

• Coordinate work programmes and conduct site inspections to ensure high standards.
• Resolve complaints effectively in collaboration with contractors and customers.
• Manage expectations and work towards achieving customer satisfaction.

Skills

Quality management

Inspection reporting

Project management

Communication

Education

Member of CIOB or RICS

Job description

Salary: £53,300 per annum per annum plus eligibility for Performance Related Bonus

Contract: Full-time, Permanent

Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

You will work closely with our Head of Service to deliver Newlon’s planned and reactive work streams, ensuring work is carried out to a very high standard and with a focus on quality, cost control and customer satisfaction.

Carrying out regular on-site inspections, you will take the lead in co-ordinating works programmes, liaising with residents as necessary, working collaboratively with both contractors and customer to resolve complaints efficiently and effectively. You will have extremely high standard and be a champion for innovation, challenging contractors constructively when necessary to ensure that Newlon continues to provide our customers with a high quality customer service experience.

As a member of either CIOB or RICS and with solid experience of working on property surveying, site inspection or quality manager in the UK property/housing sector, you will be confident and highly skilled in producing in depth inspection reports, preparing schedule of works and taking on project management responsibility. With excellent knowledge of housing law and regulations, you will also have up to date and demonstrable knowledge of industry standards, HHSRS and general health and safety relating to the property industry.

A confident and clear communicator both in person and in writing, you will also be able to work well with people in all areas of your role, building excellent working relationships with colleagues, contractors and customers, managing expectations and working to resolve issues constructively and to very high standards.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website via the apply button.

Closing date is 23:59 on Sunday 15 June 2025.

Interviews will be held at the Newlon Head Office on Thursday 19 or Friday 20 June 2025.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.

No agencies please.