Building Services Contract Manager

JR United Kingdom; City Of London; On-site; GBP 68,000 - 79,000; Full time

Job summary

A leading FM and HVAC service provider is seeking a Building Services Contract Manager for their commercial building in the City of London. This role involves managing operational and financial aspects while ensuring service excellence and compliance. The ideal candidate will have a strong background in M&E maintenance, leadership skills, and a customer-focused approach, with numerous opportunities for career progression.

Benefits

Annual Bonus

Pension

Car Allowance

Qualifications

• Demonstrable history in delivering M&E maintenance or TFM contracts.
• Experience as an operational and service-focused leader.
• Solid understanding of contract commercials.

Responsibilities

• Responsible for operational service delivery, financial management, and compliance.
• Manage contractual commitments and deliver internal reporting to stakeholders.
• Engage in risk management and ensure compliance with statutory legislation.

Skills

Operational Leadership

Financial Management

Customer Relationship Management

Change Management

Job description

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Building Services Contract Manager, london (city of london)

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Client:

PRS

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Building Services Contract Manager

M&E Service Provider

Commercial Building - City of London

Annual Bonus

Pension

Etc

Our customer are one of the leading FM and HVAC services providers in the UK and with global coverage, who seek a Contract Manager to run one of their long-held commercial multi-tenant buildings in the City of London. This organisation are responsible for planned and reactive maintenance to electrical, mechanical and general building services systems within this building, man-management of a team of multi-skilled engineers, support staff as well as liaison with specialist contractors to deliver a 5* service. Guideline salary for this position is up to £68,000 for the right individual, while package comprises of a car allowance (£5,000) as well as a discretionary bonus of up to 20%, as well as a standard company pension.

Day-to-day duties and responsibilities include but are not limited to:

• Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management

• Delivery of contractual commitments and monthly, quarterly and annual reporting to the client

• Delivery of internal monthly reporting and presenting to senior stakeholders

• Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements

• Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability

• Ensure succession planning arrangements are in place

• Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I

• Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services

• Direct management and engagement of preferred/approved supply chain

• Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience

• Delivering complex projects and ensuring successful delivery

• Risk management - identify risk and adopt appropriate mitigation measures

• Compliance management – ensuring all activities comply with current statutory legislation

While candidates do not need to be qualified in an engineering it is preferable, and any interested parties must have a demonstrable history of delivering M&E maintenance or TFM contracts within a commercial / corporate services environment.

Person Specification

• Experience as an operational and serviced focus leader, in a similar role

• Possess solid understanding of contract commercials

• Be innovative & have proven capabilities to develop & grow contracts / portfolio

• Experience at interfacing at all levels throughout an organisation

• Able to command credibility and can influence a broad range of stakeholders

• High level of personal credibility, customer relationship management, networking and interpersonal skills

• Proven change management experience in the development & implementation of strategic plans

• Exceptional collaboration and community building skills

• Understanding of contracts and commercial models in the market

• Understanding of Industry knowledge and trends

Based in the City of London, the building comprises landlord services as well as some tenant/shared areas with tenants of the building being typical of the City, mainly financial / professional services firms. As such, the successful individual will be customer-focused and articulate, capable of delivering a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team. With a huge range of contracts across multiple sectors within the commercial environment including Real Estate and Corporate, Healthcare and Critical Engineering, there are multiple avenues for progression for a dedicated and motivated contract/account manager looking to further their career.