Building Remediation Manager (0660)

Firstport; Liss Forest; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

FirstPort is seeking a Building Remediation Manager to lead a multi-disciplinary team in delivering complex remediation projects. You will coordinate developers, consultants, and internal teams to implement a unified strategy, manage risk, and keep programmes on track.

You will work hybrid in the Luton/New Milton area, overseeing financial and contractual aspects, and ensuring compliance with building safety regulations. Prior experience in major projects and property management is essential.

Qualifications

• Requires HND/HNC or degree; MIRPM/FIRPM or equivalent is essential
• Extensive operational property management experience
• Demonstrated people leadership and line management abilities
• Knowledge of building safety, government funding programs and related legislation
• Project management capability with formal qualifications or proven delivery experience
• Ability to prioritise and deliver against tight deadlines
• Strong communication and stakeholder engagement skills

Responsibilities

• Lead the team and external consultants in delivering remediation programmes.
• Collaborate with developers and clients to implement a unified remediation strategy.
• Review programme plans and manage timelines, risks and exceptions.
• Manage stakeholder expectations and ensure alignment across work streams.
• Oversee financial transactions, invoices and funding arrangements.
• Drive process improvements and maintain risk registers for project success.
• Liaise with insurers, project data managers and consultants to ensure timely reporting.

Skills

Team leadership

Programme management

Stakeholder management

Risk management

Communication

Education

HND/HNC or Degree (MIRPM/FIRPM)

Professional property management qualifications

Tools

Prince2

Green Belt

Job description

Job description

Job Role: Building Remediation Manager (0660)

Location: Hybrid / Luton / New Milton

Hours: 35 per week

As the Building Remediation Manager (Industry) you will contribute to our vision of being the UKs favourite property manager by:

• Leading a team of Developer, Customer & Client Liaison Managers providing programme management services for building remediation funded by the construction industry.

• Working with external consultants (either appointed by developers or FirstPort/our clients) to create and manage project planning, milestones, risk management and delivery of each programme.

• Ensuring that each project is managed and progresses, in accordance a scope of services that you will pre-agree with clients.

• Liaising with developers, external clients, government officials and internal colleagues across different business disciplines.

• Instructing and developing strategy with third-party consultants for whom you will be responsible for appointing.

• Ensuring legal process is properly followed for all property management aspects of the projects relating to non-funded costs.

• Being the key point escalation for business-as-usual process questions and customer/client enquiries.

This role reports to the Head of Building Remediation and has a small number of direct reports.

Main Responsibilities

• Leading the team and external consultants in the creation and delivery of:

• Engaging with developers and implementing a unified strategy for works and contracting across the portfolio.

• Reviewing and challenging programme management plans for delivering the building safety remediation projects.

• Highlighting and managing required exceptions and variations to the process and or timelines in order to manage all stakeholders’ expectations.

• internal and external stakeholders management. You will ensure each work stream stays on track. Evaluate the success of each stage of the project against required outcomes, share lessons learned and best practice aiding future project success.

• Ensuring all invoices are logged and paid within our agreed SLA’s, reviewing the content and challenging any irregular entries to ensure funds are spent appropriately.

• Remediation activity that considers the effects of the work on the customer, driving customer centricity.

• Adherence to any funding arrangements in place.

• Representing FirstPort in managing the outsourced consultants and engaging with clients’ directly appointed consultants, ensuring that projects are delivered to a high standard, resolving issues and or conflicts that arise during the programme.

• Identifying and implementing continuous process improvements in line with industry best practice to increase efficiency and productivity throughout the duration of the project, removing inefficiencies and project blockers.

• Proactively managing an overarching risk register (Risks, Assumptions, Issues and Dependencies), highlighting current and potential blockers to project success. Putting solutions in place to mitigate or remove risk.

• Day to day management of the Developer, Customer & Client Liaison Manager team.

• Regularly liaising with other members of the Building Remediation team.

• Working with the Project and Data Manager to ensure all developer and client reports are correctly and regularly updated.

• Liaising with insurers and insurance brokers regarding the proposed works.

• Managing timely and accurate financial transactions associated with the project.

Skills and Experience

• HND/HNC, Degree or equivalent professional qualifications are essential for this role (including MIRPM/FIRPM).

• Extensive operational property management experience.

• People Management and Leadership experience.

• Knowledge of current Government advice and legislation on building safety, Government funding programme for non-ACM cladding replacement, Managing Agent or a closely related property discipline, Health and Safety and workplace legislation, Contractor management, Project management processes and skills.

• Project Management skills obtained from a formal qualification (Prince2, Greenbelt) or having had significant experience of such processes (desirable).

• Experience of effectively prioritising to meet competing demands and ensure delivery of project expectations within tight deadlines.

• Working knowledge of property management process and legislation is desireable.

• Ability to design, deliver and can articulate structured building safety messages and/or presentations in a clear, non-mystical way in order to aid and support understanding of responsibilities and requirements within the business.

• Capable of hands on problem solving, with ability to generate ideas and solutions

• Experience in major project delivery and leadership, in a related field (Preferably with high value multi-disciplinary construction experience).

• Understanding of the H&S issues that impact on work allocation and prioritisation.

• Regulatory knowledge, i.e. section 20, CDM with extensive understanding of there application.

• Flexible and prepared to work outside usual business hours as and when required.

Our Values

Friendly – We look out for people’s best interests and show them we care by dealing with them in a warm and friendly manner.

Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.

Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.

Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.

Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.