Building Operations Coordinator

JLL; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

On-site role

Job summary

JLL, London-based, is seeking a Building Operations Coordinator for its Integrated Facility Management team on the Amazon account. The role involves managing hard services, coordinating maintenance, and ensuring site operations run smoothly on-site in London, GBR.

Reporting to the Facilities Manager, you will supervise technicians, manage maintenance procurement, track assets and utility usage, and support safety and compliance programs. Previous corporate facilities experience is desirable.

Qualifications

• Knowledge of statutory and regulatory maintenance requirements for Clients assets and Contract Management.
• Problem solving and decision making.
• Fluency in English.
• Spreadsheet and word processing skills.
• Customer focused with good interpersonal skills.
• Assertive with attention to detail.
• Experience in a high profile corporate environment.
• Reception or hospitality experience.

Responsibilities

• Be the single point of contact for site hard services.
• Create and follow up Preventive Maintenance Plans.
• Supervise unplanned maintenance activities.
• Attend monthly meetings on landlord-planned maintenance.
• Manage building technicians and site setups.
• Respond to tickets via CMMS within SLA.
• Manage Corrigo CMMS transactions for hard services.
• Oversee maintenance budgets and spend reporting to client finance.
• Identify cost-saving opportunities in engineering and hard services.
• Track spare parts and monitor utility usage.
• Maintain operating and maintenance manuals and SOPs.
• Collaborate with EHS to ensure safety compliance.
• Support small projects with budget planning and reporting.
• Provide cover for Facilities Manager when needed.

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a Building Operations Coordinator for our Integrated Facility Management business line on our Amazon account dedicated team.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Building Operations Coordinator will manage a range of hard services and provide the necessary support to ensure the efficient and effective running of the site.

What this job involves

• Be the Single Point of contact for site hard services on site.
• Creation and follow up of Preventive Maintenance Plan for the client
• Supervision and attendance to unplanned maintenance activity
• Follow up on maintenance planned by Landlord and attends monthly meetings
• Management and supervision of JLL building technicians: Visual and Site Inspection meeting rooms set-ups, request from customers/employees, holidays and back up
• Response and follow up of requests on Tickets via CMMS (via internal tool) requests within agreed SLA’s
• Management of all engineering related Corrigo (CMMS) transactions related to hard services work orders
• Management of key service partner for maintenance:
• PPM
• Reactive maintenance
• Project activity
• Raising PO’s, following spends, and financial report to JLL/client finance team
• Identify, document and implement cost avoidance and cost-savings opportunities related to engineering and hard services.
• Proactively managing and tracking of spare parts with Key Service Partner stock including but not limited to:
• Bulbs
• Filters
• Power supplies
• Tracking of utility usage (electric, water, gas) and reporting to client
• Oversee Building Operating and Maintenance manuals- managing updates when necessary – all maintenance standard operating procedures…
• Collaboration with engineering and EHS leadership to ensure compliance with JLL and GREF safety and compliance programs - maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
• Small Project Management - Creation of Budget & Activity Plan for Site Improvements with reporting to client such as:
• Refurbishments
• Renovations
• Expansions
• Order of desk furniture
• Site Inspections with the building technicians and not limited to:
• Support of daily/quarterly/annually site inspections
• Heating, ventilation, air conditioning
• Landscaping (when present)
• Deputise / provide cover for Assistant Facilities Manager / Facilities Manager when appropriate.
• All other tasks and duties as assigned

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sounds like you? To apply you need to have:

• Knowledge of statutory and regulatory maintenance requirements for Clients assets as well as of Contract Management.
• Problem solving
• Good decision making
• Fluency in English required
• Spreadsheet and word processing
• Customer focused
• Good inter-personal skills
• Assertive
• Attention to detail
• Previous experience of working within a in a high profile corporate environment
• Previous reception or hospitality experience
• Education: Diploma/degree level in technical discipline – is a plus

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…

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Location:

On-site –London, GBR

Job Tags:

GREF

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

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