Building Manager

OCS; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks via Hapi app

Professional Growth opportunities

Flexible Pay via Wagestream

Job summary

OCS UK & Ireland is seeking a Building Manager to lead on-site teams and deliver integrated FM services across the assigned building in the UK. You will support the Facilities Manager, drive service excellence, and ensure KPIs and SLA commitments are met within budget objectives.

The role requires managing a diverse team, maintaining health and safety standards, and coordinating with contractors to uphold OCS standards on-site. A proactive, flexible approach is essential.

Qualifications

• Experience in leading a diverse on-site team.
• Strong knowledge of Health and Safety procedures.
• Experience in facilities management or similar environment.
• Ability to follow written instructions and inductions.

Responsibilities

• Lead on-site team to deliver facilities management services.
• Maintain service standards, HSE excellence and secure workplace.
• Drive continuous service improvement and cost control within your area.
• Manage CAFM system to log and close jobs and track resolutions.

Skills

Team leadership

HSE knowledge

Communication skills

People management

Tools

CAFM system

Cleaning equipment

Job description

About The Role

Days of Working: Monday to Friday. (Will include some Saturdays, day in lieu)

As a Building Manager, you will lead and inspire on-site teams to deliver exceptional facilities management services, ensuring a seamless and high-quality experience for customers and visitors alike. Supporting the Facilities Manager, you will play a key role in delivering strategic, sustainable, and fully integrated FM services across your allocated building. With a strong focus on creating outstanding workplace environments, you will drive service excellence in line with KPIs and SLA commitments, ensuring performance targets and budget objectives are consistently achieved while supporting wider site and contract goals.

Role Responsibilities

• Flexible approach due the nature of the site and the likely peaks and troughs in the volume of customers.
• Manage and developing a team of soft service colleagues.
• Working with the Facilities Manager to lead the team to deliver our service standards, maintain HSE excellence and a secure workplace.
• Drive continuous service improvement and sustain a safe environment and improve customer experience Actively engaging in the provision of service innovation projects, programs and processes, Keeping the contract formed and updated
• Accountable for the overall management and control of costs in your area of responsibility for the various service streams within your building
• Manage the computer aided facilities management (CAFM) system to ensure that all jobs are logged and closed and investigated for resolution
• Ensure that all contractors abide to the OCS standards and work in a safe manner
• Provide monthly reports to the Facilities Manager on the works completed for your site
• Carry out appropriate systems forward and departmental security, including locking doors, operating alarms and the security of keys as required
• Demonstrate an understanding and ensure compliance with company, Departmental Health and Safety Procedures
• Follow correct procedures for operating equipment, machinery and materials, ensuring compliance with procedures for reporting defects
• Identify Health and Safety Hazards, complete informal risk assessments, recommend solutions and take action to minimise risk as appropriate
• Ensure the observance of safe working methods and report accidents and incidents in the appropriate manner
• Maintain all risk assessments where appropriate and resolving any issues

The Ideal Candidate Should Meet the Following Criteria

• Must have the Right to Work in the UK
• Ability to understand and follow written instructions
• Successful completion of induction and in-house training
• Ability to lead, motivate and provide direction to a diverse team within a challenging environment
• Knowledge of Health & Safety requirements and individual responsibilities
• Understanding of environmental hygiene and its impact on the safety and wellbeing of staff and visitors
• Ability to work both independently and as part of a team
• Experience working in a customer-focused environment
• Good interpersonal skills, with the ability to communicate effectively with a range of stakeholders
• Flexible approach to work
• Working knowledge of cleaning materials, equipment and procedures
• Basic understanding of cleaning and catering systems

Desirable

• Experience using cleaning materials and equipment in a professional setting
• COSHH training
• Manual Handling training
• Level 3 Food Safety Management qualification
• IOSH Managing Safely (or equivalent Health & Safety qualification)

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS

• Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks : With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.