Building Control Team Leader

Colchester Borough Council; Colchester; On-site; GBP 29,000 - 36,000; Full time

Job summary

Colchester Borough Council is seeking a Revenues Inspection Officer to enhance Council Tax collection. This full-time position involves conducting property inspections, reviewing liabilities, and engaging with customers. Exceptional candidates will possess strong geographical knowledge and a commitment to customer excellence. Benefits include flexible working, training opportunities, and a pension scheme.

Benefits

Pension scheme

Generous annual leave

Flexible working

Gym, travel and online retail discounts

Training and development opportunities

Qualifications

• High-level knowledge or proven experience in Council Tax.
• Full UK Driver License required.

Responsibilities

• Undertake property inspections and reviews of Council Tax.
• Maximise income for the Council by making key decisions on liabilities.

Skills

Customer communication

Data protection understanding

Geographical knowledge

Education

A 'level' standard or equivalent experience

Job description

credit_card Salary £29,014 to £35,599 per annum

credit_card Salary £29,014 to £35,599 per annum

credit_card Salary £28,410 to £29,667 per annum

credit_card Salary £80,917 per annum + a reviewable Market Forces Supplement of up to £10,000 per annum for exceptional candidates

work_outline Basis Full time

Job profile for Revenues Inspection Officer

Revenues Inspection Officer

10/06/2025 Revenues Inspection Officer Apply online

The job requirements are detailed below. Further information can be found in the link in the Job Details section below.If you have auto-fill set up on your device we recommend turning this off before completing your application form.We are aware that users of Apple devices may have difficulties submitting application forms using the Safari browser. We recommend using Google Chrome as your browser if using Apple devices.

Job details

Salary £29,014 to £35,599 per annum Contractual hours 37 Basis Full time Date posted 27/05/2025 Job reference COLREQ01468

Job description

Contract Type:Permanent

Working Hours: 37hours per week

• This positionrequires a Basic Disclosure and Barring Service (DBS) check asyou will access sensitive information through the Department ofWork and Pensions (DWP) systems.

• Colchester City Council is committed todelivering high-quality and accessible services to residents,visitors, and businesses. They are a local government authorityproviding a diverse range of public and commercial servicesacross Colchester, the second largest district in Essex.

• We have a vacancy for a full timeRevenues Inspection Officer. This is an exciting opportunity toactively improve the Council income through collection ofCouncil Tax. We are looking for a motivated individual who iskeen to be part of a team who work hard to achieve ambitioustargets.

• Each year the Council collect millionsof pounds of Council Tax which all contributes towardsdelivering essential services for our customers. The team isbusy and dynamic, and you can expect to handle customercontact, carry out back-office work and be part of projects andtrials to improve processes.

• The Revenues Inspection Officer will beresponsible for carrying out effective and efficientinspections of dwellings for Council Tax liabilities. Thesuccessful candidate will require an excellent knowledge andunderstanding of Council Tax legislation and be able toeffectively review liabilities on a rolling basis to ensure anynew or altered dwellings are being accurately recorded.

• We aim to provide the best possibleservice for all our customers therefore commitment to customerexcellence is vital in this role.

Duties of the role

• To undertake property inspections andreviews of Council Tax, making key decisions on liabilities tomaximise income for the Council.

• You will be required to work in theCouncil's Civic offices and Colchester properties

Qualifications andskills required

We expect you to have:

• Be educated to a A 'level' standard orhave the equivalent in experience.
• A high-level knowledge and/or relevantproven experience in Council Tax
• Excellent geographical knowledge ofColchester and surrounding areas
• Understanding of data protection and itsimportance
• Full UK Driver License is essential forthis role

We also hope you have:

• Experience of working directly withcustomers
• Excellent customer and communicationskills
• The ability to deliver against personaland team targets
• IRRV qualification or the willingness tocomplete the qualification

What we offer

• The Council encourages all employees tomaximise their potential. You will be entitled to join anattractive pension scheme and will receive a generous annualleave entitlement, including two extra company holidays duringthe Christmas period.

Other benefits include:

• Flexible working
• Opportunity to work from home
• Gym, travel and online retaildiscounts
• Excellent training, development andprogression opportunities

• For an informal discussion about thisvacancy, please contact Lisa Tokley at [e-mail]

• For further information regarding thisvacancy, please click here .

• Colchester City Council has a wide rangeof services and facilities that can involve dealing withchildren or vulnerable adults. We treat our obligations for thesafety of children and vulnerable adults seriously and expectour staff to be committed to the principles of our publishedpolicies and to adhere to the procedures contained withinthem.

Revenues Inspection Officer Apply online