Building Control Certification Coordinator

ICW Group (UK); Belfast City District; In loco; GBP 20.000 - 32.000; Tempo pieno

Descrizione del lavoro

ICW Group (UK) is seeking a Technical Support Officer to provide essential administrative support for Building Control projects from registration to certification. You will work with clients, inspectors, plan checkers and team colleagues to ensure documentation is accurate and records are well maintained.

You will review certificates, maintain project records in MPACS and internal systems, respond to enquiries, and help improve processes and customer service.

Competenze

• Strong administration experience in a busy, process-driven office environment.
• Excellent attention to detail and a track record of maintaining accurate records and documentation.
• Ability to manage multiple priorities and meet deadlines without compromising accuracy.
• Proficient in Microsoft 365 applications, particularly Outlook, Word and Excel.
• Strong organisational skills and the ability to follow processes consistently.
• Professional written and verbal communication skills.
• Ability to build positive working relationships with clients and colleagues.
• Proactive approach to identifying and resolving issues.
• Experience in a technical, construction, compliance or regulatory environment.
• Experience managing documentation, records or certification processes.
• Experience using CRM, project management or document management systems.
• An interest in building control, construction or compliance-related work.

Mansioni

• Review commissioning certificates and project documentation to ensure accuracy.
• Maintain accurate project records by updating systems promptly.
• Monitor outstanding information requests and follow up with clients and contractors.
• Act as a point of contact for clients via telephone and email.
• Liaise with inspectors, plan checkers and colleagues to support certification.
• Support the building control certification process and escalate issues as needed.
• Manage multiple projects and priorities to meet timescales.
• Contribute to continuous improvement of processes and records management.

Conoscenze

Administration

Microsoft 365

Attention to detail

CRM systems

Documentation management

Strumenti

MPACS

Project tracking tools

Descrizione del lavoro

ICW Group (UK) is seeking a Technical Support Officer to provide essential administrative support for Building Control projects from registration to certification. You will work with clients, inspectors, plan checkers and team colleagues to ensure documentation is accurate and records are well maintained.

You will review certificates, maintain project records in MPACS and internal systems, respond to enquiries, and help improve processes and customer service.