Building & Community Coordinator

Pegasus Homes Limited; Buckler's Park; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension with enhanced employer input

Life Assurance

Employee Discounts Portal

Refer-a-Friend scheme

Health & wellbeing package

Job summary

Pegasus Homes Ltd in Berkshire (Crowthorne) is seeking a proactive Building Operations & Community Liaison on a permanent, full-time basis. You’ll be on-site Monday to Friday, 09:00–16:30, overseeing safety checks, coordinating contractors, welcoming residents and coordinating events to build a vibrant community.

Based at our Buckler's Park development, you’ll balance practical maintenance with resident relations, manage move-ins, and work with Sales and Development teams.

Qualifications

• Experience in facilities management or property maintenance is a plus.
• Ability to coordinate with contractors and internal teams.
• Strong commitment to health and safety compliance and record-keeping.

Responsibilities

• Oversee building inspections, fire alarm and safety checks, and contractor coordination.
• Be the first point of contact for resident inquiries and emergencies.
• Plan and organise social events to foster community and maintain records.

Skills

Facilities management

Property maintenance

Community engagement

Health & safety

Event planning

Clear communication

Tools

IT systems

Job description

• Hours: 35 hours per week, Monday - Friday 09:00 - 16:30
• Package: £26,500 per annum + enhanced benefits & rewards
• Basis: Permanent

About us

We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build and create high-quality homes with a focus on independent later living for those over 60s.

Our current portfolio has some 1100 homes across 40 communities, and our developments are beautifully designed, offering stunning community living.

You’ll be based at our Crowthorne development, an elegant development of 1 and 2 bedroom apartments, a residents' lounge, communal gardens and a guest suite.

About our role

This is a varied role in which you'll be the driving force behind our residential development. You'll be our go-to person on-site, ensuring everything runs seamlessly while fostering a welcoming atmosphere for our residents. This exciting role calls for a perfect mix of practical building knowledge and a heartfelt commitment to cultivating a lively community.

This role offers a great variety of tasks where you'll be responsible for...

Building Operations

• Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing.
• Coordinate with external contractors to ensure effective maintenance and timely repairs.
• Ensure all health and safety requirements for the development are met.
• Act as the first point of contact for resident inquiries and emergencies.

Resident & Community Relations

• Create a positive experience for new residents by assisting with the move-in process.
• Build strong, lasting relationships with residents and their families.
• Plan and organise engaging social events and activities to foster a strong sense of community.
• Maintain accurate records and an events diary.
• Collaborate with our internal Sales, Development, and Completions teams.

Good to know

• This is a full time role working 35 hours per week, from 09:00 - 16:30 Monday to Friday.
• There is no staff parking onsite, but there is free on-street parking close by.
• At Pegasus, the safety and wellbeing of our residents are our highest priorities. Therefore, this role is subject to an Enhanced DBS check (we handle the application and cost for this).

About you

To succeed in this role, you'll need to be a 'people person' who takes genuine pride in their surroundings. You are as comfortable chatting with a resident over coffee as you are checking a fire alarm panel or coordinating a contractor.

• you're empathetic, patient, and genuinely enjoy creating a warm, inclusive atmosphere for residents and their families.
• Experience in facilities management, property maintenance, or luxury hospitality is a significant plus.
• You take responsibility seriously. You understand the importance of Health & Safety compliance and are diligent in essential checks and record-keeping.
• From managing a move-in schedule to planning a summer garden party, you can juggle administrative tasks and event planning.
• you're a clear communicator who enjoys working with internal teams and external contractors to get the job done right.
• You understand that our developments aren't just buildings, they are homes. You'll treat the development with the care and attention to detail it deserves.
• You are punctual, professional, and possess a calm head when dealing with emergencies.
• You are comfortable using basic IT systems for logging maintenance requests and maintaining digital records.

Invested in your wellbeing

At Pegasus Homes, we believe an effective work-life balance requires support across three key elements. By joining our team you will enjoy a comprehensive benefits package.

• FInancial Wellbeing: Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer-a-Friend scheme.
• Mental Wellbeing: Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme.
• Physical Wellbeing: A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships.

Your recruitment journey

Our team personally reviews every application. Depending on the role, the process typically involves a telephone screening call, followed by one or two interview stages (virtual and/or in-person). We always encourage a site or office visit so you can experience life at Pegasus Homes firsthand. We promise to keep you updated throughout your journey.

We are an inclusive employer and welcome applications from all backgrounds. Please let us know if you require any reasonable adjustments during the process.

Note: Applicants must currently possess the right to work in the UK.