Building and Maintenance Officer

BIMM University; West Midlands; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

25 days holiday per year

SMART pension

Comprehensive benefits package

Job summary

BIMM University in Birmingham is seeking a Building and Maintenance Officer to support the daily operation of campus buildings, keep teaching spaces and shared areas well-maintained, and ensure safety and readiness for student activity.

The role covers coordinating opening/closing, arranging basic maintenance, liaising with contractors, keeping accurate records, and providing first-line IT and equipment support, with a 1:00 PM–9:30 PM shift pattern.

Qualifications

• Experience in building, maintenance or facilities environment.
• Strong organisational skills with ability to prioritise workloads.
• Clear verbal and written communication.
• Practical, solutions-focused approach with sound judgement.
• Ability to work with students, colleagues, contractors and service teams.
• Experience coordinating maintenance and contractor activity.
• Proficient with digital systems for maintenance records.
• Understanding of health and safety requirements.
• Ability to work independently and as part of a team.

Responsibilities

• Support day-to-day operation of campus buildings, ensuring spaces are prepared and maintained.
• Coordinate opening/closing of buildings per procedures and security.
• Take ownership of building presentation and resolve issues.
• Carry out routine inspections and reactive checks; take appropriate action.
• Undertake basic maintenance tasks and escalate to contractors when needed.
• Liaise with contractors to coordinate maintenance and monitor on-site activity.
• Maintain records of inspections, defects, maintenance and works.
• Support health and safety processes including inspections and audits.
• Provide first-line IT and equipment support; escalate complex matters.
• Record maintenance requests and operational information in systems.
• Act as first contact for building queries and coordinate support.
• Contribute to operational projects and support wider team.

Skills

Facilities management

Organisational skills

Communication skills

Problem solving

Contractor coordination

Health and safety

Digital skills

Independent worker

Teamwork

Flexible schedule

Maintenance coordination

Tools

Maintenance management systems

Job description

Building and Maintenance Officer

Location: Birmingham

Salary: £26,520 £32,240 per annum

At BIMM University, we’re more than just an educational institution; we’re a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About the Role

As a Building and Maintenance Officer, you will support the day-to-day operation of BIMM s campus buildings, ensuring facilities, equipment and shared spaces are safe, well maintained and ready to support teaching, learning and wider student activity.

You’ll help keep campus buildings and facilities running efficiently, responding to maintenance needs and supporting day-to-day operational activity.

What You’ll Do:

• Support the day-to-day operation of campus buildings, ensuring teaching spaces, shared areas and facilities are appropriately prepared and maintained.
• Coordinate the opening and closing of buildings in line with agreed procedures and security requirements.
• Take ownership of building presentation, identifying and resolving issues that affect the campus environment.
• Carry out routine inspections and reactive checks of buildings, facilities and equipment, taking appropriate action where required.
• Undertake basic maintenance tasks and repairs, escalating issues to specialist contractors when necessary.
• Liaise with contractors to coordinate maintenance and repair works, supporting safe access and monitoring activity on site.
• Maintain accurate records of inspections, defects, maintenance activity and completed works.
• Support health and safety processes, including inspections, audits, compliance checks and local risk assessment activity.
• Promote safe working practices and promote significant risks or safety concerns through the appropriate channels.
• Provide first-line support for routine IT and equipment issues, escalating more complex matters where required.
• Use relevant systems to record maintenance requests, compliance activity and operational information.
• Act as a first point of contact for building and facilities queries, resolving routine issues and coordinating support where needed.
• Contribute to operational projects and support colleagues across the wider Building and Technical Services team as required.

What You’ll Bring:

• Experience working within a building, maintenance or facilities environment.
• Good organisational skills, with the ability to prioritise workloads and respond to changing demands.
• Clear and effective verbal and written communication skills.
• A practical, solutions-focused approach and sound judgement when resolving day-to-day issues.
• The ability to build effective working relationships with students, colleagues, contractors and service teams.
• Experience coordinating or supporting maintenance and contractor activity.
• Good digital skills, including experience using operational, record-keeping or maintenance management systems.
• A practical understanding of health and safety requirements relevant to building and maintenance activities.
• The ability to work independently while contributing positively as part of a wider team.
• A flexible and adaptable approach to work.

To support campus operations and student activity, this full-time role is primarily based on a 1:00PM to 9:30PM shift pattern, Monday to Friday. However, flexibility is required, as there will be occasions when the postholder is required to work 7:30AM to 4:00PM or 9:30AM to 6:00PM.

Why BIMM University

We are a values-led organisation, meaning our core values underpin all that we do:

Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It.

In addition to joining a committed and dedicated team, you will have access to:

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation.

We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.