Brokerage Placements Assistant

Central East Integrated Care Board; Ely; On-site; GBP 23,000 - 28,000; Full time

Job summary

The All Age Continuing Care Administrator role at Central East ICB provides essential administrative support to the All Age Continuing Care team, under the Administrative Manager. You will coordinate NHS Continuing Healthcare (CHC) and Children and Young People’s Continuing Care (CYPCC), ensuring timely and well-organised support for the service.

Duties include managing referrals and case records, preparing documentation, supporting meetings and maintaining clear communication with families,

Qualifications

• Experience in a busy environment, balancing multiple tasks.
• Experience handling sensitive information.
• Knowledge of Continuing Care or related area.

Responsibilities

• Coordinate referrals and case records for CHC and CYPCC.
• Prepare documentation and support meetings.
• Ensure data accuracy and information governance compliance.

Skills

Microsoft Office

Outlook

Excel

Task management

Job description

We are Central East ICB, the new organisationentrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire.

We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

If you need support with the application process, please contact our People Team at [e-mail].

Read about our priorities in our strategy document, Our Way .

Job overview

The All Age Continuing Care Administrator provides key administrative support to the All Age Continuing Care team, working under the direction of the Administrative Manager. The role helps coordinate processes for NHS Continuing Healthcare (CHC) and Children and Young People’s Continuing Care (CYPCC), ensuring timely and well
organised support for the service.
Responsibilities include managing referrals and case records, preparing
documentation, supporting meetings and maintaining clear communication with families/advocates, system partners and care providers. The postholder ensures accurate data management and compliance with information governance requirements, contributing to efficient service delivery and a positive experience for
stakeholders.

Main duties of the job

The Brokerage Placements Assistant (Band 4) provides essential administrative and operational support to the delivery of programmes and services within the Integrated Care Board (ICB). Working under the management of a Senior Assistant, Officer, or Manager, the postholder ensures that day-to-day activities are carried out accurately, efficiently, and to a high standard and in line with organisational policies and procedures.
This role supports the smooth running of services by undertaking a range of administrative, coordination, and data-related tasks, contributing to effective team performance and service delivery. Some tasks may be non-routine.

Working for our organisation

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Detailed job description and main responsibilities

For further information on this role please see the job description and person specification attached.

Qualifications & Experience

• Experience of working in a busy environment managing multiple tasks
• Experience of handling sensitive situations and information
• Experience of working in or has knowledge of Continuing Care

Skills

• Use of Microsoft Office including Outlook and Excel
• Ability to manage routine tasks and meet agreed deadlines under supervision.