Brokerage Officer HCC625331

Hampshire County Council; Winchester; On-site; GBP 24,000 - 32,000; Full time

Job summary

Hampshire County Council is seeking a Brokerage Officer to support timely hospital discharges across Hampshire. You will work with Acute and Community Hospitals, Adult Social Care teams, families and care providers to secure appropriate long-term Residential and Nursing Care placements.

The role involves coordinating referrals, brokering cost-effective care packages, and keeping professionals and families informed throughout the discharge process.

Responsibilities

• Support the discharge of individuals from hospital settings into appropriate Residential and Nursing Care placements.
• Manage multiple referrals and coordinate sourcing activity to identify suitable long-term care solutions quickly and effectively.
• Work closely with Acute and Community Hospitals, Adult Social Care teams, care providers, clients and their families and representatives throughout the discharge process.
• Build strong relationships with internal and external stakeholders to support effective partnership working.
• Play a key role in brokering suitable care packages and placements, ensuring services offer value for money while maintaining quality and meeting individual requirements.
• Provide regular updates to professionals, individuals and families, managing expectations and supporting informed decision-making.
• Contribute to the smooth and efficient operation of this

Job description

Join our diverse and dynamic Adults’ Health and Care Brokerage Team as a Brokerage Officer and play a vital role in supporting timely hospital discharges across Hampshire.

As part of Brokerage and the wider Payments and Customer Financial Interactions Service, our Hospital Liaison function works closely with Acute and Community Hospitals, Adult Social Care teams, families, and care providers to secure appropriate long-term care arrangements for adults with eligible social care needs.

This is a rewarding and fast-paced role where you will make a direct difference to people's lives, supporting the safe discharge of individuals from hospital settings into long-term Residential and Nursing Care services. By securing suitable placements and working collaboratively with a wide range of partners, you will help reduce delays, support positive outcomes, and ensure resources are used effectively to meet people's assessed needs.

What you’ll do:

• Support the discharge of individuals from hospital settings into appropriate Residential and Nursing Care placements.
• Manage multiple referrals and coordinate sourcing activity to identify suitable long-term care solutions quickly and effectively.
• Work closely with Acute and Community Hospitals, Adult Social Care teams, care providers, clients and their families and representatives throughout the discharge process.
• Build strong relationships with internal and external stakeholders to support effective partnership working.
• Play a key role in brokering suitable care packages and placements, ensuring services offer value for money while maintaining quality and meeting individual requirements.
• Provide regular updates to professionals, individuals and families, managing expectations and supporting informed decision-making.
• Contribute to the smooth and efficient operation of this