Brokerage Officer

Rochdale Council; Greater Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Flexible working hours

LGPS pension

Training & development

Job summary

Rochdale Council seeks a Brokerage Officer to secure high-quality care and support for adults across the borough. You will work across Residential and Nursing Care, Care at Home, and Supported Living, ensuring residents receive the right support at the right time and place.

You will be part of a friendly Brokerage Team, communicating with providers and social care professionals, delivering value for money and positive outcomes for adults in need of care and support.

Qualifications

• Excellent communication with providers and colleagues.
• Strong negotiation skills to secure quality services that deliver value for money.
• Highly organised with attention to detail and ability to manage multiple referrals and deadlines.
• Resourceful and resilient, using initiative to overcome challenges and find creative solutions.
• Customer-focused approach and passion for improving outcomes for adults needing care.
• Team player contributing to a supportive, dynamic working environment.

Responsibilities

• Secure high-quality care and support for adults across Rochdale borough.
• Work across Residential and Nursing Care, Care at Home, and Supported Living services.
• Ensure residents receive the right support, at the right time, and in the right place.
• Collaborate with social work teams, providers, and partners as part of Brokerage activities.

Skills

Excellent communication

Negotiation skills

Organised

Resourceful

Customer-focused

Team player

Job description

About the role

Rochdale's Brokerage Team plays a vital role in securing high-quality care and support for adults across the borough. Working across Residential and Nursing Care, Care at Home, and Supported Living services, Brokerage Officers are at the heart of ensuring residents receive the right support, at the right time, and in the right place.

As part of our friendly, supportive, and dynamic team, you'll make a real difference to people's lives while helping to shape and deliver essential Adult Social Care services. If you're passionate about achieving positive outcomes and thrive in a fast-paced environment, we'd love to hear from you.

About you

• Be an excellent communicator, able to build positive relationships with providers, social care professionals, and colleagues.
• Have strong negotiation skills and confidence in securing quality services that deliver value for money.
• Be highly organised, with excellent attention to detail and the ability to manage multiple referrals and deadlines.
• Be resourceful and resilient, using initiative to overcome challenges and find creative solutions.
• Have a customer-focused approach and a genuine passion for improving outcomes for adults requiring care and support.
• Be a team player who contributes positively to a supportive and dynamic working environment.

About us

Rochdale's Brokerage Team is a friendly, supportive, and highly motivated team that plays a vital role in Adult Social Care. We work closely with social work teams, providers, and partners to source high-quality care and support services that meet the needs of Rochdale residents.

By joining Adult Care’s Brokerage Team, you will get real job satisfaction and will be supported by our amazing staff team. Benefits include: -

• Salary: We offer a competitive starting salary and annual incremental progression.
• Working environment: You will be based in the modern and vibrant Number One Riverside, located in the heart of Rochdale, and adjacent to the new Riverside Retail development.
• Leave Entitlement: You will be given a generous allowance of 25 days per annum plus bank holidays.
• Work Life Balance Scheme: We offer a flexible work life balance scheme which allows you to accrue hours that can be used to take time off, helping you balance work commitments with your personal life.
• Training & Development: We are invested in our staff and encourage your continued professional development with a range of opportunities and training on offer
• Travel & Accessibility: We are located and easily accessible to nearby transport links to make is easier to travel via metro link, bus and train.
• Pension: You will have access to the Local Government Pension Scheme (LGPS).

If you are interested in what we are offering and have the skills we are looking for we want to hear from you. If you would like to discuss the post further, please contact Debbie Monks, Brokerage Contract Officer [e-mail]

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to DBS and background checks.

Unfortunately, we are unable to offer a sponsorship for this role at this stage.

Supporting Documents

• Policy on Recruitment of Ex-Offenders
• Job Description
• Person Specification