Brokerage Officer

Peterborough First group; Peterborough; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Annual leave 25 days

Bank holidays

Sick pay

Local government pension scheme

Employee Benefits Platform discounts

Cycle to Work

Home & Electronics schemes

Car lease scheme

Flexible bank holidays

Volunteer hours

Employee Recognition Awards

Development opportunities

Job summary

Peterborough City Council is seeking a Brokerage Officer to coordinate residential, nursing and domiciliary care placements, negotiate prices with providers and manage contracts. You will record information on Mosaic and provide essential administrative and financial support, preparing reports, arranging meetings and ensuring documentation across the service.

Join a collaborative Brokerage Team dedicated to delivering the right care at the right time, working with social care practitioners, care

Qualifications

• Ability to manage a varied workload and stay organised.
• Strong communication with team, providers and partners.
• Experience discussing costs with independent care providers.
• Detail-oriented, especially when recording information or preparing reports.
• Familiarity with Council databases and information systems.
• Proactive, solution-focused and able to work independently.
• Able to advise and inform others on relevant matters.
• Represent the team professionally in meetings.

Responsibilities

• Coordinate residential, nursing and domiciliary care placements.
• Negotiate prices with care providers.
• Manage block contracts and record key information on Mosaic.
• Provide administrative and financial support and prepare reports.
• Arrange meetings and ensure accurate documentation across the service.
• Support Brokerage Manager with key tasks and reporting.

Skills

Highly organised

Strong communication

Negotiating costs

Attention to detail

Care management systems

Proactive working

Meeting & reporting

Stakeholder engagement

Job description

All about the Role

As a Brokerage Officer, you will coordinate residential, nursing and domiciliary care placements, negotiate prices with care providers, manage block contracts and record key information on Mosaic. You'll provide essential administrative and financial support, prepare reports, arrange meetings and ensure accurate documentation across the service.

Interviews - Wednesday 30th and Thursday 1st October

All about our Team

You will be part of a supportive and collaborative Brokerage Team dedicated to ensuring residents receive the right care at the right time.

The team works closely with:

• Social care practitioners across Adult Social Care
• Independent sector care home and domiciliary care providers
• Managers and wider Council departments

Together, the team ensures that placements and care packages are sourced efficiently, that contracts are managed effectively, and that information is recorded and communicated to a high professional standard. You'll also work with the Brokerage Manager, supporting key tasks, meetings and reporting activities that keep the service running smoothly.

This is a dynamic environment where teamwork, communication and problem-solving are at the heart of everything we do.

All about You

• We are looking for someone who:

  • Is highly organised and can manage a varied workload.
  • Has strong communication skills and can work confidently with team members, managers, providers and external partners.
  • Is comfortable negotiating and discussing costs with independent care providers.
  • Pays close attention to detail, particularly when recording information or preparing reports.
  • Can work effectively with Council databases and information systems.
  • Is proactive, solution-focused and able to work independently when needed.
  • Is confident advising and informing others on matters related to their area of work.
  • Can represent the team professionally in meetings and working groups.

Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact [e-mail].
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.