Brokerage Officer

Civic Recruitment Limited; Chipping Barnet; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Civic Recruitment Limited is seeking a Brokerage Officer to join the Care Quality Team (Adults and Communities) in Barnet. You will oversee placement search requests, secure care packages within contractual terms, and support health and social care teams to procure safe, high-quality care for vulnerable adults.

This hybrid role requires experience in ASC brokerage and familiarity with the Mosaic case management system.

Qualifications

• 2+ years' experience in health or social care for vulnerable adults.
• Experience in managing or purchasing care services and developing quality monitoring.
• Experience in contracting, accreditation, and monitoring models across sectors.
• Programme or project support with admin/finance/IT skills.
• ASC brokerage experience is essential.
• Experience with Mosaic case management system, brokerage workflows.

Responsibilities

• Undertake and complete placement search requests within agreed timescales.
• Secure care packages and placement costs within contractual frameworks, delivering value for money and quality.
• Support social care and health teams to procure care for vulnerable individuals (care homes, accommodation, and homecare).
• Implement procurement plans in line with Contract Procedure Rules and relevant legislation.
• Review contracts and SLAs, conduct monitoring visits to ensure standards and safeguards.
• Update Mosaic with new care packages and record purchasing activity.
• Collaborate with Care Delivery, Invoicing, NHS colleagues, and other London authorities to share market intelligence and safeguard vulnerable adults.

Skills

Brokerage

Procurement

Contracting

Quality monitoring

Mosaic

Tools

Mosaic

Job description

We are seeking a Brokerage Officer to join the Care Quality Team (Adults and Communities). You will undertake placement search requests, secure care packages and placement costs within contractual frameworks, ensuring value for money, and support social care and health teams to procure safe, high-quality care.

Responsibilities

• Undertake and complete placement search requests within agreed timescales.
  
• Ensure care packages and placement costs with providers are secured within contractual frameworks, securing value for money and quality.
  
• Support social care and health teams to procure care (including care homes, accommodation, and homecare) for vulnerable individuals.
  
• Implement procurement plans in line with the Council's Contract Procedure Rules and relevant legislation.
  
• Review contracts and service level agreements, undertaking monitoring visits and investigations to ensure standards and safeguards are met.
  
• Ensure systems (such as Mosaic) are updated with new care packages in a timely manner and record all purchasing activity.
  
• Work in partnership with Care Delivery, Invoicing, NHS colleagues, and other London authorities to share market intelligence and safeguard vulnerable adults.
  

Experience

• Minimum of 2 years' experience working in a health and/or social care setting for vulnerable adults.
  
• Experience in managing or purchasing care services and developing or implementing quality monitoring.
  
• Experience of good practice in contracting, accreditation, and models for monitoring and evaluating statutory, private, and voluntary sector services.
  
• Programme or project support experience with effective administrative, finance, and IT skills.
  
• Experience of ASC brokerage is essential.
  
• Experience with mosaic case management system, ideally with brokerage workflows.
  

Qualifications

• Strong understanding of local and national priorities for the development of social care services for vulnerable adults.
  
• Excellent written and verbal communication skills with the ability to communicate complex issues effectively.
  

Additional Information

• Working hours: 36 hours per week.
  
• DBS required.
  
• We work on a biweekly payment schedule.
  
• This is a hybrid role (1 day in the office per week) based in Barnet.