British Sign Language Interpreter

Propio Language Services; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

A leading language service provider in the UK seeks an Onsite & Virtual Pre-Scheduled British Sign Language Interpreter. The role involves providing accurate interpretations and maintaining confidentiality. Candidates must be Registered Sign Language Interpreters with relevant qualifications and experience. Strong communication and customer service skills are essential. You will engage with clients during various onsite and virtual settings, ensuring clarity and professionalism at all times. This is an excellent opportunity to contribute positively to communication accessibility.

Qualifications

• Registered Sign Language Interpreter (RSLI) in the UK.
• Registration with NRCPD.
• 1 year of relevant interpreting experience.
• Minimum 1 year of interpreting experience.

Responsibilities

• Provide onsite and/or prescheduled virtual interpretation.
• Interpret critical information accurately.
• Maintain patient confidentiality.
• Complete daily activity logs.
• Establish and maintain quality service and positive interaction with all customers.
• Maintain patient confidentiality per NRCPD, RBSLI, and policies.
• Complete daily activity logs and other required documentation.

Skills

Excellent resourcefulness

Attention to detail

Excellent written and verbal communication

Outstanding customer service

Professional demeanor

Education

Level 6-BSL Language Qualification Certificate

Level 6-Diploma or Postgraduate Degree

NRCPD registration

1 year of interpreting experience

Job description

At Propio Language Services we are closing language gap by connecting people anywhere and anytime through innovative technology and solutions.

Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and onsite services in more than 350 Spoken Languages andSign Languages, for over 14,000 clients with a diverse and highly experienced staff, and over 15,000 contract interpreters.

Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

We have an immediate need for a Onsite & Virtual Pre-Scheduled British Sign Language (BSL) Interpreter.

Duties and Responsibilities

• Provide onsite and/or prescheduled virtual interpretation
• Precisely and accurately interprets critical information given by Propio’s clients into pre-determined target language(s)
• Complies with applicable ethics and standards
• Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings (Retail stores, corporate meetings, employee meetings, trainings etc)
• Establishes and maintains quality service and positive interaction with all customers, visitors and employees
• Maintains strict patient confidentiality in accordance with NRCPD, RBSLIand/or regulatory requirements or policies and standards
• Completion of daily activity logs and other documentation

Required Qualifications

• Registered Sign Language Interpreter (RSLI) in the UK
  • Level 6-BSL Language Qualification Certificate
  • Level 6-Diploma and/or Postgraduate Degree
• Registration with NRCPD: National Registers of Communication Professionals working with Deaf and Deaf Blind People
• 1years of relevant Interpreting Experience

Soft Skills

• Excellent resourcefulness, ownership, and attention to detail
• Excellent written, verbal and sign language communication
• Outstanding customer service and professional behavior
• Ability to manage confidential and sensitive information
• Ability to work independently
• Strong interpersonal skills, flexibility, and customer service orientation
• Ability to interact and communicate with people over the video and often in stressful or difficult situations
• Demonstrates ability to follow directions and contributes to problem-solving

Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.