Brighton Department Manager – Fashion Retail Leader

MAGMAS; Brighton; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

40% employee discount

Private Medical Insurance

Season ticket loan

Employee wellbeing support

Job summary

Urban Outfitters in Brighton is seeking a Store Manager to take full accountability for sales, service profitability, and loss prevention. You will lead a store team, drive performance, and foster an Urban culture through team development and community engagement.

The role emphasizes leadership, visual presentation, and delivering excellent customer service in a fast-paced fashion retail environment. You will work with senior management to maintain store standards and health and safety

Qualifications

• Experience leading a retail store team.
• Strong customer service and loss prevention focus.

Responsibilities

• Recruit, motivate, develop and lead a store team.
• Manage performance development (appraisals, Individual Development Plans, coaching and counselling).
• Uphold company standards and act as a positive role model to others.
• Inspire, motivate and encourage teamwork among the team.
• Conduct productive daily meetings to ensure goals are met.
• Delegate projects while allowing others to succeed by their own decisions.
• Oversee all levels of customer service by setting daily goals and expectations.
• Train and coach staff on customer service, standards, product placement and time management.
• Achieve and uphold mystery shop standards.

Job description

Urban Outfitters in Brighton is seeking a Store Manager to take full accountability for sales, service profitability, and loss prevention. You will lead a store team, drive performance, and foster an Urban culture through team development and community engagement.

The role emphasizes leadership, visual presentation, and delivering excellent customer service in a fast-paced fashion retail environment. You will work with senior management to maintain store standards and health and safety