Breathing Space - Wellbeing Worker

Together for Mental Wellbeing; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

Together UK is seeking a Breathing Space - Wellbeing Worker to support service users in Berkshire West Breathing Space. This fixed-term contract focuses on empowering individuals to improve mental health, reduce loneliness, and increase independence through home and community visits.

You will build trusting relationships, help set goals, carry out risk assessments, coordinate with other agencies, and maintain clear records in Together systems.

Qualifications

• Experience in supporting vulnerable individuals from paid work, volunteering or life experience.
• GCSE Level II English or equivalent.
• Basic competence in email and word processing software.
• Able to establish professional boundaries and a trusting environment.
• Willing to travel and participate in a 24/7 rota with notice.
• Demonstrate empathy and non-judgemental attitude toward service users.

Responsibilities

• Establish and maintain trustworthy relationships to build engagement.
• Help service users set and achieve personal goals to increase hope and ambition.
• Work in homes or community settings and coordinate with other agencies.
• Record concise, accurate notes using Together computer-based systems.
• Carry out risk assessments to keep service users safe.
• Support housing stability and navigation of benefits/education systems.
• Assist with domestic tasks and accompany to appointments when needed.
• Maintain professional boundaries and participate in mandatory courses.

Skills

Experience supporting vulnerable

Empathy and non-judgemental attitude

Professional boundaries

Ability to travel / transport access

Partnership working

Flexibility for 24/7 rota

Digital record keeping

Education

GCSE Level II English

NVQ Level II in Health and Social Care

Tools

Email/Word processing software

Together computer systems

Job description

Breathing Space - Wellbeing Worker

Application Deadline: 13 November 2026

Department: Operations

Employment Type: Fixed Term Contract

Location: Berkshire West Breathing Space

Reporting To: Zahra Akhtar

Compensation: £ 24968.26 per annum (basic salary) plus £ 880 per annum (geographical allowance)

Description

£ 24968.26 per annum (basic salary) plus £ 880 per annum (geographical allowance)

(Fixed term contract due to service contract retender)

To assist service users to live their best lives by assisting them – directly and through others – to exercise choice in order to: improve their mental health and wellbeing; reduce loneliness; increase social participation; work towards goals; develop their independence.

Key Responsibilities

• Establish and maintain relationships of trust with service users, in order to build engagement
• Help service users to set, prioritise and achieve personal goals, to increase hope, motivation and ambition
• Work flexibly with service users in their homes and/or in the community
• Value the lived experience of service users and enable them to use that experience to support each other and improve their Together service
• Help to reach people in the community who are most in need, including those in marginalised or minority populations
• Carry out assessments and determine urgency of service user needs
• Work with professionals from other agencies and make onward referrals, linking service users into other community opportunities
• Carry out risk assessments, in order to keep service users safe and improve the quality of our support
• Motivate and support service users to maintain safe and secure housing, deal with financial issues, navigate the benefits and education systems
• Assist service users to; manage friendships and family relationships; manage their lives by helping with bills, forms, mail and appointments, accompanying service users to appointments as and when necessary
• Adhere to the Together policy on lone working
• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
• Write clear word processed and handwritten reports (training provided) and records in English
• Participate in mandatory and job-related courses and learning activities
• Maintain professional boundaries in all aspects of work with service user

Skills, Knowledge & Expertise

Essential:

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Minimum of GCSE or Level II qualification in English, or equivalent
• Basic competence in the use of email and word processing software
• Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment
• Able to work in partnership with services users and establish and maintain professional boundaries in working with service users
• Able to establish and maintain a safe environment
• Willing and able to undertake domestic tasks with, and for, service users as necessary
• Demonstrate problem-solving skills relating to welfare benefits, education and relationships
• Open to - and willing to participate in - formal and informal job related learning
• Willing and able to collaborate with colleagues and other organisations
• Able to use email and computerised systems for service user records and reports
• Able to travel; have access to car/public transport
• Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice

Desirable:

• Lived experience of mental distress
• NVQ Level II in Health and Social Care, or equivalent