Breast Screening Administrative Assistant (Band 2)

East Cheshire NHS Trust; Macclesfield; Presencial; GBP 19.000 - 21.000; Jornada completa

Descripción de la vacante

East Cheshire NHS Trust is seeking a Breast Screening Administrative Assistant (Band 2) to join the team. You will provide high-quality administrative support to the NHS Breast Screening Programme and the Symptomatic Breast Service, ensuring accurate data entry, appointment management, patient communication and maintenance of clinical records.

In a busy environment you will help deliver a patient-centred service while supporting national screening standards and maintaining confidentiality in

Formación

• Proven admin experience in a busy office
• Experience with NHS admin systems is advantageous
• Strong data entry accuracy and attention to detail
• Good communication with patients and staff
• Ability to work to deadlines and manage priorities
• Confidentiality and data protection awareness

Responsabilidades

• Provide administrative support to the Breast Screening and Symptomatic Breast Services.
• Manage appointments, screening records and patient correspondence.
• Input and maintain accurate data using NHS systems.
• Respond professionally to patient and healthcare professional enquiries by telephone and in person.
• Support clinic administration, audits and quality assurance processes.
• Assist with symptomatic breast administration, including booking patients and processing urgent referrals.

Conocimientos

Excellent communication

Interpersonal skills

Attention to detail

Prioritise workload

Deadline management

Educación

GCSEs (A-C/9-4) incl English & Maths

NVQ Level 2 in Business Admin

Business Admin NVQ 2/3

Vocational Level 3 training

NHS admin training

ECDL qualification

Herramientas

PAS

SystmOne

NBSS

CRIS

Microsoft Office

Descripción del empleo

Breast Screening Administrative Assistant (Band 2)

An exciting opportunity has arisen for a motivated and organised Breast Screening Administrative Assistant to join our friendly Breast Screening Team.

You will provide high-quality administrative support to both the NHS Breast Screening Programme and the Symptomatic Breast Service, ensuring accurate data entry, appointment management, patient communication and maintenance of clinical records. Working in a busy environment, you will help deliver an efficient, compassionate and patient-centred service while supporting national screening standards.

Main duties of the job

• Provide administrative support to the Breast Screening and Symptomatic Breast Services.


• Manage appointments, screening records and patient correspondence.


• Input and maintain accurate data using NHS systems.


• Respond professionally to patient and healthcare professional enquiries by telephone and in person.


• Support clinic administration, audits and quality assurance processes.


• Assist with symptomatic breast administration, including booking patients, processing urgent referrals and maintaining accurate records.


• Maintain confidentiality and comply with Trust policies.

Please note that Skilled Worker visa sponsorship is not available for this post.

Applicants must therefore have the right to work in the UK without requiring Skilled Worker visa sponsorship for this role.For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Job responsibilities

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

• GCSEs (A-C/9-4) including English and Maths or equivalent


• NVQ Level 2 in Business Administration or equivalent experience


• Business Administration NVQ Level 2/3 or equivalent


• Training to Vocational Level 3 or equivalent


• Relevant clerical or NHS admin training


• ECDL Qualification (European Computer Driving Licence)

Experience

• Previous admin experience in a busy office setting


• Experience using Microsoft Office


• NHS or healthcare admin experience


• Familiarity with NHS clinical or admin systems (e.g. PAS, SystmOne, NBSS, CRIS)

Skills

• Excellent communication and interpersonal skills


• High level of accuracy and attention to detail


• Ability to prioritise workload and meet deadlines

Knowledge

• Understanding of confidentiality and data protection


• Knowledge of NHS values and customer service standards
  
• An awareness of the aims and principles of the NHSBSP (NHS Breast Screening programme)

Further Information

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.

Other Role Requirements

• Please refer to the job description and person specification for further details regarding the role requirements