Breakfast Waiter

Mandarin Oriental; Greater London; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Career progression

Learning & development

Staff discounts

Healthcare plan

Pension scheme

Complimentary meals

Job summary

Mandarin Oriental Hyde Park, London is seeking a Breakfast Waiter to join our iconic Breakfast team. This role is 39 hours per week over 5 days with a 5:30am start, within a world of oriental luxury and attentive service.

You will demonstrate knowledge of the breakfast menu, take orders, ensure your station is tidy, and contribute to guest satisfaction. Previous experience in hospitality and excellent communication are valued as part of our luxury hotel family.

Qualifications

• Experience in food and beverage settings.
• Excellent communication and passion for hospitality.

Responsibilities

• Demonstrating excellent knowledge of breakfast menu items.
• Taking food and beverage orders from guests.
• Achieving guest satisfaction through high quality service.
• Ensuring that your station is stocked and tidy at all times.

Skills

Customer service

Communication

Hospitality knowledge

Food & beverage knowledge

Job description

BREAKFAST WAITER

39 hours, 5 days per week (5:30am start time)

We’re looking for a Breakfast Waiter to join our iconic Breakfast team. Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

Job Responsibilities

As a Breakfast Waiter at Mandarin Oriental Hyde Park, London, you will be responsible for:

• Demonstrating excellent food and beverage knowledge of the breakfast menu items
• Taking food and beverage orders from guest
• Achieving guest satisfaction through high quality service
• Ensuring that your station is stocked and tidy at all times, and ensuring that mis-en-place levels are kept up to standards

As a Breakfast Waiter, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shifts will be starting at 5:30am (including weekends and bank holidays).

To be a successful Breakfast Waiter candidate, you will ideally have previous experience in a food and beverage setting. You will be an excellent communicator with a passion for hospitality and providing excellent service

Benefits

In return, you will receive an array of benefits, such as:

• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount
• Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum)
• Complimentary Westfield Healthcare cash plan, children added at no extra cost
• Colleague Experience Stay in-house with breakfast included upon completed probation
• Friends & Family hotel rate and Spa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• £750 recruitment referral bonus
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Subsidized podiatry sessions with our incredible Bastien pedicurists
• Free Life Insurance benefits whilst in service
• Company pension plan
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social, wellbeing, charity, and sporting events throughout the year

Sustainability

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

Diversity & Inclusion

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long‑term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

Eligibility to Work in the UK

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.