Breakfast Team Leader

Crimson Hotels Group; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounted hotel stays

Private healthcare

Training courses (Training University)

Refer-a-friend incentive

Hero of the Month

On-duty meals

Dry-cleaning for uniforms

Social and wellbeing events

Job summary

Crimson Hotels Ltd. is seeking a friendly Breakfast Team Leader at 100 Queens Gate Hotel in London to oversee the breakfast service and lead a team of Breakfast Team Members. You will ensure guests receive quality service and manage floor operations during breakfast service.

The role involves briefing the team, coordinating with other departments, and maintaining standards while supporting logistics and training opportunities.

Qualifications

• Experience leading a breakfast/service team in hospitality.
• Strong guest service focus and professional presentation.
• Able to communicate clearly with other departments.

Responsibilities

• Provide work direction for Breakfast Team Members.
• Collect keys and count float cash using tracker forms.
• Obtain handover and information from the Night Manager.
• Assign allocations for breakfast team members.
• Conduct briefings before and after breakfast service.
• Lead the breakfast service to ensure smooth operations.

Skills

Team leadership

Guest service

Briefings

Cross-department communication

Job description

Here at 100 Queens Gate Hotel, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We’re looking for a friendly and passionate Breakfast Team Leader to join our team.

The Role

• Ensures that guests receive quality service by providing work direction for Breakfast Team Members
• Collects keys, count the float cash by recording all the data on the proper tracker forms
• Obtains handover and all relevant information from the Night Manager.
• Assigns allocations for the Team members for the breakfast service.
• Conducts briefing before and after the breakfast service.
• Leads the team during the breakfast service, supervising the floor to guarantee a smooth and correct execution of operations.

The Person

• Stays abreast of current and new industry technology relating to function
• Performs required duties and responsibilities in a timely manner
• Greets and smiles at guests and customers when coming across them on the hotel grounds
• Assists colleagues to perform similar or related jobs when necessary
• To ensure accurate and timely communication with other departments
• Comply with company grooming and uniform standards

Benefits

• GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
• Private Healthcare Plan – financial assistance towards the cost of healthcare
• Learning and development opportunities – from our lots of in-house training courses and programmes and over 1,000 training courses available on our ‘Training University’
• Recommend a Friend incentive – bring your friends on board and receive a bonus after they’ve been with us for 6 months
• Hero Of The Month recognition programme to recognise and celebrate your achievements
• Freshly cooked meals to enjoy on duty
• Dry-cleaning for your uniform
• Lots of team member social events and wellbeing events

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.