Breakfast Supervisor - Lead Shifts & Guest Service

Cairn Group; Gerrards Cross; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Discounted stays

F&B, spa and leisure discounts

Career development programmes

Long service awards

Refer-a-friend scheme

Employee assistance programme

Health care plan

Wellbeing resources

Job summary

Cairn Group is seeking motivated Supervisors for Crowne Plaza Gerrards Cross to lead operational teams and deliver exceptional hospitality experiences. You will support service delivery, coach staff, coordinate shifts and uphold high standards of guest care.

Join our team to develop leadership skills, drive engagement and contribute to a collaborative, guest-focused environment across our hospitality portfolio.

Qualifications

• Experience in hospitality or customer-facing environment.
• Strong leadership and coaching skills.
• Ability to organise workloads and coordinate daily activities.

Responsibilities

• Support day-to-day operation of the department and ensure smooth service delivery.
• Lead by example with high standards of guest service and operational excellence.
• Provide guidance, coaching and support to team members on shift.
• Organise workloads, delegate tasks and coordinate daily activities.
• Resolve guest queries and operational challenges professionally.
• Drive performance, engagement and service standards across the team.

Skills

Leadership

Guest service

Coaching

Team motivation

Job description

Cairn Group is seeking motivated Supervisors for Crowne Plaza Gerrards Cross to lead operational teams and deliver exceptional hospitality experiences. You will support service delivery, coach staff, coordinate shifts and uphold high standards of guest care.

Join our team to develop leadership skills, drive engagement and contribute to a collaborative, guest-focused environment across our hospitality portfolio.