Breakfast Supervisor

PPHE Hotel Group; Greater London; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Subsidised Travel arrangements

Discounted hotel room rates in Europe

Staff meals and free meals per day

Wagestream pay access

Friend referral bonus £750

Discounts at stores and cinema

Gym discounts via Vitality at work

Ride to Work Scheme

Employee Assistance Programme

Uniforms provided / dry cleaning

Annual staff parties

Job summary

Park Plaza Riverbank London Hotel is seeking a Breakfast Team Leader/Supervisor to drive service excellence at the breakfast service. You will lead by example, coaching the team to create memorable guest experiences from 5:30 am start times, with a fully flexible weekend schedule and a strong focus on guest satisfaction.

Ideal candidates will have prior hotel breakfast leadership experience, be passionate about hospitality, and mentor colleagues to maintain top-tier standards in a bustling

Qualifications

• Previous experience as a Senior/Head Waiter/Waitress or Breakfast Supervisor/Team Leader in a hotel setup.
• Able to start at 5:30 am and be fully flexible to work weekends.
• Capable of inspiring, coaching and mentoring team members to deliver memorable guest experiences.

Responsibilities

• Ensure Breakfast Operations run smoothly and guests have a memorable experience.
• Lead by example and coach the team to maintain high service standards.
• Inspire and mentor team members to exceed guest expectations.
• Maintain consistency in service during busy breakfast periods.

Job description

Breakfast Team Leader/Supervisor job opening at

At Park Plaza, first-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location is. The friendly face of Park Plaza Riverbank London Hotel, you will do more than just welcome our guests as a

Breakfast Team Leader, you will lead by example showing the rest of the team how to give our guests a memorable experience.

Park Plaza Riverbank London Hotel is one of our largest hotels with

645 bedrooms with very busy Breakfast operations.

Shift starting time: 5:30 am

Breakfast Supervisor/Team Leader, you will receive:

£14.89 per hour plus generous Tronc (Up to £16 per hour inclusive of Tronc)

• Subsidised Travel arrangements after mid-night (if applicable)
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

Breakfast Supervisor/Team Leader, who:

• Ensures our Breakfast Operations run a smooth service that makes guests want to return
• Can start at 5:30 am and is fully flexible to work on the weekends
• Can inspire, coach and mentor team members
• Passionate about exceeding guests' expectations
• Has previous experience as a Senior or Head Waiter/Waitress or Breakfast Supervisor/Team Leader in a hotel set-up

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.