BREAKFAST SUPERVISOR

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading hospitality company as a Food & Beverage Supervisor at Leonardo Hotels in Cheltenham. In this role, you will inspire and lead your team to deliver exceptional guest experiences while enjoying various employee benefits such as career development and recognition programs.

Benefits

Special rates on hotel rooms across UK & Europe

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Pension Scheme and Wellbeing Support

Ongoing job-related training

Qualifications

• Exceptional leadership skills for team support and guest care.
• Creativity to bring ideas for improved service.
• Experience in hospitality roles can be advantageous.

Responsibilities

• Supervise daily operations and service delivery in Food & Beverage.
• Train and coach new team members for excellent service.
• Support event delivery to create impressive guest experiences.

Skills

Leadership

Hospitality

Creativity

Job description

Be Yourself– Be a Champion for Your Team – Be Leonardo

You’ll be the backbone of the team as Food & Beverage Supervisor, as you’ll be working with your Head of Department to motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be there for the team on the floor, showing exceptional leadership skills to maintain positivity over busy times and inspire excellent guest care.

Some Of The Perks Our Colleagues Enjoy Include

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
  
  

If you’re our ideal Food and Beverage Supervisor, you will:

• Be yourself!
• Support the Food and Beverage Manager to manage daily operations and supervise service delivery
• Help to meet and exceed guests’ expectations by offering exceptional hospitality
• Support with the training and coaching of new team members
• Be creative and bring ideas to the table
• Lead by example! Don’t forget to let your personality shine through
• Support with the delivery of events to help create those “wow” moments
  
  

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

About Leonardo Hotel Cheltenham

In a woodsy roadside setting, this relaxed hotel is 4 miles from Cheltenham Racecourse and 8 miles from 11th-century Gloucester Cathedral. Colourful, modern rooms come with flat-screen TVs, free Wi-Fi, and tea and coffeemaking equipment. Suites add sitting areas. Family rooms and room service are available. Amenities include an airy restaurant and a clubby bar offering light fare. There's also a patio with seating, plus a wellness centre with an indoor pool, a gym and a sauna. Meeting facilities are available.

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!