Breakfast Superstar: Flexible Hours & Perks

Cheltenham Chase Hotel & Spa; Tewkesbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Cheltenham Chase Hotel & Spa in Gloucestershire is seeking a flexible guest services assistant to help deliver outstanding hospitality experiences. You will rotate through Food & Beverage areas, assist guests, and promote hotel offers while maintaining brand standards.

The role suits someone with a passion for customer service, good time management, and the ability to work under pressure. A friendly, proactive approach is essential to succeed in a busy hotel environment.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good timemanagement and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service orientation

Customer service

Time management

Ability to work under pressure

Job description

Cheltenham Chase Hotel & Spa in Gloucestershire is seeking a flexible guest services assistant to help deliver outstanding hospitality experiences. You will rotate through Food & Beverage areas, assist guests, and promote hotel offers while maintaining brand standards.

The role suits someone with a passion for customer service, good time management, and the ability to work under pressure. A friendly, proactive approach is essential to succeed in a busy hotel environment.