Breakfast Manager

The Groucho Club - Restaurants; City of Westminster; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

30 days holiday inc. bank holidays

Wagestream

Nutritious meals

Pension scheme

Hospitality Action support

Refer a Friend £1000

Job summary

The Groucho Club in London’s Soho is seeking an experienced Breakfast Manager to lead our breakfast service and support lunchtime operations across the Dining Room and Kitchen. This hands-on leadership role oversees daily service, mentors the team and ensures warm, attentive hospitality, while maintaining health and safety standards and driving guest satisfaction across all member experiences.

You’ll thrive in a fast-paced, premium hospitality environment, build strong relationships with members

Qualifications

• Previous management experience in a premium hospitality environment.
• Strong leadership and team development skills.
• Excellent guest service and communication abilities.

Responsibilities

• Lead day-to-day breakfast operation and support lunch service across dining spaces.
• Deliver warm, attentive hospitality to members and guests.
• Oversee opening of restaurant operations, health and safety checks, and service prep.
• Maintain visible floor presence and support team for smooth service.
• Build relationships with regulars and guests; anticipate needs.
• Manage reservations, seating flow, and staffing deployment.
• Lead daily briefings and coordinate with Reception, Events, Kitchen, Bar, and Duty Manager teams.
• Coach and develop team members to elevate service standards.
• Monitor service quality, cleanliness, and restaurant readiness.
• Drive covers and spend per head while achieving departmental goals.
• Address guest feedback and resolve issues professionally.
• Monitor stock and wastage; ensure operational controls.

Skills

Restaurant management

Staff development

Customer service

Hospitality operations

Job description

About The Groucho Club

The Groucho exists to keep Soho’s artistic, liberal spirit burning bright, and to champion London’s role as a creative powerhouse on the world stage. A joyful, generous and welcoming space for ideas, creative life and the occasional late night.

Born in 1985 as the antidote to the cloistered gentlemen’s clubs of London’s Mayfair, The Groucho Club was founded on a radical idea: that good company is the kind chosen by ideas rather than status, that emerging voices belong in the same room as established ones, and that culture is made through conversation, collision and curiosity.

Forty years on, that belief still drives everything we do. We exist to facilitate the conversations that shape culture now and next, to back the people making it, and to keep Soho generous, welcoming and alive to creative possibility. We host, we don't serve.

Members and guests are people we know, not names on a list.

Breakfast Manager

We're looking for an experienced and personable Breakfast Manager to lead our breakfast service and support lunchtime operations across our restaurants.

This is a hands-on leadership role where you'll oversee the daily running of breakfast service, ensuring every shift starts smoothly and every member and guest receives warm, attentive hospitality. You'll be responsible for coordinating service, supporting and developing the team, and maintaining the high standards that define The Groucho Club experience.

We're looking for someone who thrives in a fast-paced hospitality environment, enjoys leading from the floor, and takes pride in creating memorable guest experiences. If you're passionate about hospitality, operational excellence, and building strong relationships with members and colleagues alike, we'd love to hear from you.

What You'll Be Doing

• Leading the day-to-day breakfast operation and supporting lunch service across The Dining Room and The Kitchen.
• Delivering a welcoming and memorable experience for members and guests through genuine, attentive hospitality.
• Overseeing the opening of the Club's restaurant operations, ensuring all health and safety checks and service preparations are completed.
• Maintaining a visible presence on the floor, supporting the team and ensuring smooth service throughout each shift.
• Building strong relationships with regular members and guests, anticipating their preferences and needs.
• Managing reservations, table allocations, dining flow, and staffing deployment to maximise service efficiency.
• Leading daily operational briefings and communicating key information across departments.
• Working closely with Reception, Events, Kitchen, Bar, and Duty Manager teams to deliver a seamless member experience.
• Coaching, mentoring, and developing team members to enhance service standards and performance.
• Monitoring service quality, cleanliness, presentation, and overall restaurant readiness.
• Driving covers, increasing spend per head, and supporting the delivery of departmental commercial goals.
• Handling guest feedback and resolving issues professionally and confidently.
• Monitoring stock, wastage, and operational controls to support profitability.
• Ensuring compliance with health and safety, food safety, allergen awareness, and company policies.

What Makes You a Great Fit

• Previous management or supervisory experience within a restaurant, members' club, hotel, or premium hospitality environment.
• A genuine passion for hospitality and delivering outstanding guest experiences.
• Strong knowledge of restaurant operations, breakfast service, and front-of-house management.
• A confident and supportive leader who enjoys developing and inspiring others.
• Excellent communication skills and the ability to build strong relationships at all levels.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Calm and professional under pressure with excellent problem-solving abilities.
• Commercial awareness and an understanding of how to drive revenue while maintaining exceptional service standards.
• High levels of attention to detail and a commitment to operational excellence.
• A proactive, positive attitude and the confidence to take ownership of your department.
• Flexibility, professionalism, and enthusiasm to contribute to the continued success of The Groucho Club

Why You'll Love It Here

• Competitive salary .
• 30 days holiday inc. bank holidays, pro-rata
• Wagestream to support your financial wellbeing
• Nutritious meals made by our team
• Pension scheme
• Employee Assistance Programme with Hospitality Action
• Refer a Friend Scheme -earn up to £1000 when you successfully refer a friend!
• And all the other things that get us excited such as staff parties, food and cocktail tasting and working alongside London’s best members.

Equal Opportunities

The Groucho Club is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.

No agency support required, direct candidates only, please.