Breakfast Host: Lead Service & Career Growth

IHG Hotels & Resorts; Oxford; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Global opportunities

Career progression

Wagestream

Meals on duty

28 days holiday (33 days with pro rata

Sick pay and life insurance

Discounts on hotels/restaurants

Retail/cinema discounts

Refer a Friend

Job summary

voco Oxford Spires is looking for a Breakfast Host/Hostess on a full-time contract to join our team. The role offers £14.31 per hour with a salary of £29,764.80 plus service charge, and responsibilities include managing reservations to optimise table turnover and revenue per available seat per hour.

Ideal candidates will have 2 years’ experience in a busy restaurant or bar, familiarity with Micros Simphony and OpenTable Pro, and the ability to lead small teams while handling guest queries with

Qualifications

• 2 years’ experience as a waiter or bartender in a busy restaurant and/or bar & experience leading small teams.
• Knowledge of Micros Simphony (POS) and OpenTable Pro (TMS) an advantage, other POS and TMS essential.
• To be confident and show natural leadership capability. Hosts should be able to articulate a restaurant and bar revenue cycle especially focussed on how to manage and retain demand.
• Experience with handling guests queries and complaints
• To be willing to learn new things and work as part of a wide hotel team

Responsibilities

• Manage the restaurant table management system and reservations to gain the greatest efficiency and maximise revenue per available seat per hour.

Skills

Waiter experience

Bartender experience

Team leadership

Customer service

Micros Simphony

OpenTable Pro

Tools

Micros Simphony (POS)

OpenTable Pro (TMS)

Job description

voco Oxford Spires is looking for a Breakfast Host/Hostess on a full-time contract to join our team. The role offers £14.31 per hour with a salary of £29,764.80 plus service charge, and responsibilities include managing reservations to optimise table turnover and revenue per available seat per hour.

Ideal candidates will have 2 years’ experience in a busy restaurant or bar, familiarity with Micros Simphony and OpenTable Pro, and the ability to lead small teams while handling guest queries with