Breakfast Assistant

Wotton House; Westcott; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discounted hotel stays

Free meals on duty

30% food & beverage discount

Course sponsorship and development

Employee Assistance Programme

Job summary

Wotton House in Surrey is seeking a friendly Breakfast Assistant to join our Food & Beverage team and help guests start their day the Wonderfully Wotton way. You’ll deliver warm service, replenish the breakfast buffet and set up the restaurant for service, ensuring a memorable first impression.

We value a positive attitude, team spirit and a willingness to learn. Previous hospitality experience is helpful but not essential, with opportunities to grow and enjoy staff benefits.

Qualifications

• Previous experience in a restaurant, hotel or hospitality environment would be advantageous, but isn't essential.
• A genuine passion for hospitality and delivering excellent guest service.
• A friendly, approachable and bubbly personality with a positive attitude.
• Confidence in communicating with guests and making them feel comfortable and welcome.
• Great teamwork skills and a willingness to support colleagues across the department.
• The ability to stay calm, organised and cheerful during busy breakfast services.
• Good attention to detail and pride in maintaining high standards of presentation and cleanliness.
• A proactive, hands‑on approach and the ability to use your initiative.
• A willingness to learn new skills and develop your knowledge of food, beverages and hospitality.
• Reliability, punctuality and enthusiasm for being part of a busy team.
• Availability to work early morning shifts, including weekends and bank holidays.

Responsibilities

• Welcoming guests with a warm smile and helping them feel at home.
• Delivering friendly, attentive breakfast service for a great start to the day.
• Taking orders, serving hot drinks and ensuring guests have what they need.
• Setting up and replenishing the breakfast buffet, keeping it fresh and inviting.
• Preparing the restaurant for breakfast service and keeping areas clean and welcoming.
• Clearing and resetting tables efficiently while maintaining a relaxed atmosphere.
• Answering guest questions and assisting with dietary requirements and allergen enquiries.
• Working with the Kitchen team to ensure prompt, high standards of service.
• Keeping breakfast areas clean, tidy and well‑stocked during service.
• Helping with breakdown and preparing the restaurant for the next part of the day.
• Following food hygiene, health & safety standards at all times.
• Supporting colleagues and contributing ideas during busy periods.

Skills

Hospitality experience

Guest service

Teamwork

Positive attitude

Availability for early mornings

Job description

JOIN TEAM WOTTON!

At Wotton House, we do things a little differently.

Set in the beautiful Surrey countryside and surrounded by history, gardens and plenty of character, Wotton House is a hotel where no two days are quite the same. From weddings and celebrations to corporate events and countryside escapes, there's always something happening – and our Food & Beverage team plays a huge part in creating memorable experiences for our guests.

We're welcoming, creative and proudly a little quirky. Our approach is simple: Yes – what's the question? We look for solutions, support one another and aren't afraid to think differently.

We're also proud of our Green Key accreditation, our relationships with the local community and our commitment to making more responsible choices.

We're the flamingo in a flock of pigeons.

In short? It's Wonderfully Wotton.

THE ROLE – BREAKFAST ASSISTANT

We're looking for a friendly, enthusiastic and energetic Breakfast Assistant to join our Food & Beverage team and help our guests start their day the Wonderfully Wotton way!

They say breakfast is the most important meal of the day, and we couldn't agree more! Whether it's serving that all-important morning coffee, welcoming guests with a smile or making sure our breakfast buffet looks its very best, you'll play a huge part in creating a fantastic first impression.

Our mornings can be wonderfully varied, from guests enjoying a leisurely countryside escape to wedding parties sharing stories from the night before and business guests getting ready for a busy day ahead.

We're looking for someone who loves meeting new people, enjoys being part of a team and knows that sometimes it's the little things that make the biggest difference.

You don't need to be a morning person who jumps out of bed singing (although we won't stop you!), but a positive attitude, a passion for hospitality and a willingness to get stuck in are a must!

A DAY IN THE LIFE OF A BREAKFAST ASSISTANT

• Welcoming our guests with a warm smile and a cheerful good morning, helping them feel right at home
• Delivering friendly, attentive and efficient breakfast service to ensure every guest has a fantastic start to their day
• Taking food and beverage orders, serving hot drinks and ensuring guests have everything they need
• Setting up and replenishing our breakfast buffet, making sure everything is beautifully presented, fresh and ready to enjoy
• Preparing the restaurant for breakfast service, including setting tables and ensuring everything is clean, organised and welcoming
• Clearing and resetting tables efficiently while maintaining a relaxed and enjoyable atmosphere
• Being on hand to answer guest questions, provide recommendations and assist with dietary requirements and allergen enquiries in line with our procedures
• Working closely with our Kitchen team to ensure food is served promptly and to our high standards
• Keeping the restaurant, service stations and breakfast areas clean, tidy and well-stocked throughout service
• Supporting with the breakdown of breakfast service and preparing the restaurant for the next part of the day
• Following food hygiene, health & safety and cleanliness standards at all times
• Supporting your colleagues, sharing ideas and getting stuck in when things get busy!

WHAT WE'RE LOOKING FOR

We're looking for someone who understands that a great breakfast isn't just about delicious food and a good cup of coffee – it's about making every guest feel wonderfully welcome.

You’ll bring:

• Previous experience in a restaurant, hotel or hospitality environment would be advantageous, but isn't essential
• A genuine passion for hospitality and delivering excellent guest service
• A friendly, approachable and bubbly personality with a positive attitude
• Confidence in communicating with guests and making them feel comfortable and welcome
• Great teamwork skills and a willingness to support colleagues across the department
• The ability to stay calm, organised and cheerful during busy breakfast services
• Good attention to detail and pride in maintaining high standards of presentation and cleanliness
• A proactive, hands‑on approach and the ability to use your initiative
• A willingness to learn new skills and develop your knowledge of food, beverages and hospitality
• Reliability, punctuality and enthusiasm for being part of a busy team
• Availability to work early morning shifts, including weekends and bank holidays

Experience in a hotel or busy breakfast restaurant would be a bonus, but personality, enthusiasm and a willingness to learn are just as important to us.

Most importantly, we're looking for someone who brings positive energy, enjoys making people smile and understands that a warm welcome can make someone's entire day.

WHY JOIN US?

You’ll have access to a fantastic benefits package designed to support you both inside and outside of work, including:

• Discounted hotel stays for you, your friends and family
• An extra day off for your birthday
• Free meals on duty – saving you over £1,000 per year
• 30% food & beverage discount at RBH hotels
• Wagestream – giving you more flexibility over how and when you access your pay
• Enhanced maternity, adoption and shared parental leave
• Course sponsorship and development opportunities
• Refer a Friend scheme – earn £250 per successful referral, up to five referrals
• Employee Assistance Programme
• Life insurance
• Social and wellbeing events throughout the year
• Flexible working arrangements

And much, much more!

WONDERFULLY WOTTON

We want people who bring personality, ideas and enthusiasm to what they do. People who care about our guests, support their colleagues and take pride in creating something a little different.

As part of our Food & Beverage team, you'll help create those little moments that make a big difference, from remembering someone's morning coffee order to making sure a guest celebrating a special occasion starts their day with a smile.

You’ll meet people from all walks of life, work alongside a fantastic team and play an important part in delivering the warm, memorable hospitality that makes Wotton House so special.

We're not looking for someone who simply serves breakfast. We're looking for someone who brings sunshine to every morning, personality to every interaction and makes every guest feel wonderfully welcome.

Wonderfully welcoming. Wonderfully whimsical. Wonderfully Wotton.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our recruitment process you require reasonable adjustments, please contact [e-mail].