Breakfast Assistant

Leonardo Hotel Management (UK) Limited; Cheltenham; On-site; GBP 1,240,000 - 1,515,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Vouchers for high street shops

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing training and progression

Job summary

Leonardo Hotels is seeking a Breakfast Assistant to embody a warm, guest-focused demeanor. You’ll work as part of a vibrant team in our UK hotels, delivering hospitality at breakfast in the restaurant and bar with a friendly, proactive approach.

Join a supportive team with ongoing training and clear progression, recognizing staff through wellbeing initiatives and recognition schemes, while contributing to a positive guest experience each morning.

Qualifications

• Provide friendly guest service and make guests feel welcome.
• Confidently engage with guests and team members to build rapport.
• Maintain a can-do attitude in a fast-paced hospitality environment.

Responsibilities

• Deliver warm, first-class hospitality in the hotel restaurant and bar.
• Be a friendly face for guests and colleagues to ensure a memorable dining experience.

Skills

Guest service

Communication

Team player

Positive attitude

Job description

Be Yourself - Be a Bold Team Player - Be Leonardo Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Breakfast Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.

If you're our ideal Breakfast Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team - we love building a good rapport

Some of the perks our Breakfast Assistant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual - regardless of background, identity, or lived experience is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Breakfast Assistant? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.