Brasserie Supervisor

TN United Kingdom; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a renowned hospitality group as a Brasserie Supervisor, where your leadership will enhance guest experiences in a vibrant restaurant setting. You will lead a dedicated team, ensuring exceptional service and fostering a positive environment. With a focus on professional growth and employee well-being, this role offers opportunities to inspire and develop talent while delivering memorable dining experiences. Be part of a culture that values collaboration and sustainability, making every shift rewarding and impactful.

Benefits

Enhanced annual leave

Monthly Service Charge/Gratuities

Discounts at 800+ retailers

Wellbeing centre access

Cycle to Work scheme

Health plans including dental

Discounted stays and spa treatments

Opportunities for growth

Free parking

Meals on duty

Qualifications

• Professional and knowledgeable with a focus on 5-star guest experiences.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Oversee Brasserie service and allocate daily duties to the team.
• Inspire and motivate the team while ensuring high service standards.

Skills

Communication Skills

Interpersonal Skills

Leadership

Customer Service

Job description

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We are the AA Small Hotel Group of the Year (2024-2025)

What you’ll be doing?

As a Brasserie Supervisor, you will oversee the Brasserie service during your shift. You will allocate daily duties to the team, keep the department motivated, and support the drive for product, service, and standards improvement. Leading by example, you will deliver friendly, professional, and memorable service to all guests.

You will inspire the team with clarity and confidence, ensure the department is prepared and organized, and assist the Food & Beverage/Restaurant Manager with staff training and development.

What you’ll need to be a great Brasserie Supervisor?

The successful candidate will be professional, knowledgeable, and dedicated to delivering 5-star experiences. You should be attentive, possess strong communication and interpersonal skills, and be confident in building relationships with guests and team members. A friendly, enthusiastic attitude and a drive to enhance service quality and guest satisfaction are essential.

Previous experience in hospitality, especially in a fast-paced restaurant environment involving guest interaction, is preferred.

What’s in it for you?

Our Eden Extra’s benefits platform offers:

• Enhanced annual leave: 31 days, rising to 33 with service
• Monthly Service Charge/Gratuities
• Discounts and cashback at 800+ retailers, gyms, restaurants, and utilities
• Wellbeing centre access with recipes, fitness videos, and money tools
• Cycle to Work and Electric Vehicle schemes
• Health plans including dental, optical, and 24-hour GP
• Discounted stays, spa treatments, golf, and leisure across EHC
• Support via our Wellbeing Strategy focusing on Money, Mind, Body & Heart
• Employee portal with news and updates
• Opportunities for growth through apprenticeships and leadership programs
• Family-friendly policies and return-to-work support
• Free parking, meals on duty, and uniform

Our culture emphasizes collaboration, feedback, and sustainability, with regular surveys, a responsive approach to feedback, and employee champions across locations. We are committed to providing an equitable workplace and encourage applications from diverse backgrounds, perspectives, and skills.