Brand Representative - Victoria Square, Abercrombie & Fitch

Abercrombie & Fitch Co.; Belfast; Presencial; GBP 20.000 - 25.000; Jornada completa

Descripción de la vacante

Abercrombie & Fitch Co. is looking for Brand Representatives in Belfast, Northern Ireland, to provide excellent customer service and enhance the store experience. This role involves engaging customers, maintaining a welcoming environment, and ensuring effective sales floor operations.

The ideal candidate will enjoy connecting with customers, help them find needed products, and take part in maintaining the store's visual presentation standards.

Responsabilidades

• Provide warm and attentive service to all customers.
• Support product replenishment and maintain store presentation.
• Accurately process purchases, returns, and exchanges.
• Support omnichannel orders and fulfill online requests.

Descripción del empleo

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.