Brand Manager

Propel; Norwich; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private medical cover

Matched pension

Enhanced holiday

Job summary

Propel is a fast-growing UK subscription brand seeking a Brand Manager to lead a category-defining refresh and multi-channel campaigns. You will own the brand strategy from refresh to rollout, coordinating internal teams and agencies to land high-impact creative and messaging.

The role focuses on driving conversions across channels, ensuring on-brand comms, and helping the business scale with new channel launches including paid social and TV. A strategic, hands-on leader will thrive here.

Qualifications

• Experience as a Brand Manager or in a similar role, ideally in D2C/subscription.
• Proven track record delivering brand campaigns across multiple channels.
• Comfortable working cross-functionally with sales, digital, CRM and customer teams.
• Strong tone-of-voice instincts and ability to land with an audience.
• Ambitious and seeking growth into a bigger brand role.

Responsibilities

• Own delivery of a live brand refresh from strategy through to roll-out.
• Analyze the website customer journey, run tests to lift conversions.
• Ensure all communications are on-brand across channels.
• Support launch into new channels including paid/organic social, door drop, TV.
• Manage budgets and act as go-to for brand delivery challenges.
• Collaborate with in-house teams and agencies; directing role.

Job description

Brand Manager – Category-Defining Subscription Business

Propel is partnering with one of the UK's fastest-growing subscription businesses, private equity-backed, and scaling hard.

The category is one most people don't think about until they need it, keeping older and vulnerable loved ones safe, giving families real peace of mind. It's a support business run as a proper D2C subscription brand, and it's gearing up for that next stage: a full brand refresh, a new product line, and a serious investment in national awareness are all landing this year.

What you'll be doing:

• Owning delivery of a live brand refresh, from strategy through to full roll-out
• Digging into the website customer journey, spotting friction and running tests to lift conversion
• Keeping every piece of comms, across every channel, consistent and on brand
• Helping launch the business into new channels, including paid and organic social, with door drop and TV advertising on the roadmap
• Managing project and design budgets, and acting as the go-to for brand delivery challenges
• Working alongside an in-house team and a strong agency roster to get things landed, this is a directing role, not a doing-everything-solo one

What we're looking for:

• Experience as a Brand Manager or similar, ideally somewhere D2C, subscription or fast-moving
• A genuine track record of delivering brand campaigns across multiple channels
• Comfortable working cross-functionally with sales, digital, CRM and customer teams
• Sharp instincts for tone of voice and what actually lands with an audience
• The kind of person who spots what's not working and just fixes it, rather than waiting to be asked
• Genuinely ambitious, someone who wants to grow into a bigger brand role as the business scales

This will suit you if:

• You get real satisfaction from spotting what's broken and sorting it yourself
• You want visibility and real influence, not a seat several layers down
• You're genuinely energised by a brand with obvious untapped potential
• You want a business that will actually invest in you as it grows

This probably isn't for you if:

• You're looking for a narrow, single-channel specialism
• You'd rather work inside an established playbook than help build the next one
• You need a bigger team around you for support day to day
• Being closely visible to senior leadership feels like pressure rather than opportunity

Salary: up to £50,000, dependent on experience

Strong wider package: private medical cover, matched pension, enhanced holiday

If you've ever looked at a brand and thought "I could do so much here", this is that brand!