Brand Experience Ambassador

Abercrombie & Fitch Spain, SL; United Kingdom; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in the United Kingdom to bring the store experience to life, engage customers, and maintain a welcoming environment.

You will assist customers, help with product selection, and ensure a well-presented store. The role emphasizes creating an inclusive customer experience, balancing engagement with operations, and maintaining strong organizational standards.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers across categories.
• Support product replenishment and maintain a clean, organized sales environment with presentation standards.
• Accurately and efficiently process purchases, returns, and exchanges at the cash wrap.
• Create a seamless omni-channel experience by supporting Save the Sale orders, in-store pick-up, and ship-from-store orders.

Skills

Customer service

Attention to detail

Organizational skills

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in the United Kingdom to bring the store experience to life, engage customers, and maintain a welcoming environment.

You will assist customers, help with product selection, and ensure a well-presented store. The role emphasizes creating an inclusive customer experience, balancing engagement with operations, and maintaining strong organizational standards.