Brand-Driven Store Leader (Keyholder)

LEVI'S; Cambridge; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Uniform provided

Paid time off

Job summary

Levi Strauss & Co. in Cambridge is seeking a part-time Keyholder to bring the Levi's brand to life on the shop floor.

You will lead by example, support the team, and help ensure smooth store operations during shifts, including opening and closing when managers are away. You'll motivate stylists, coach on product knowledge, maintain high visual standards, and deliver exceptional customer service while driving KPIs and sales targets.

Qualifications

• Experience in retail with responsibility for sales targets and KPIs.
• Strong customer service skills with a proactive, solution-focused mindset.
• Ability to take ownership, make decisions, and stay calm in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service by leading from the front and living brand values.
• Act as a role model for Stylists, supporting, motivating, and guiding the team to achieve KPIs.
• Take responsibility for store operations during key trading hours, including opening and closing procedures.
• Support Store Management with daily tasks, floor leadership, and operational duties.
• Ensure high visual merchandising and brand presentation standards at all times.
• Coach team members on product knowledge, styling, and customer experience.
• Assist with deliveries, stock organisation, and stockroom standards.
• Help create a positive, inclusive, high-performing team environment.

Skills

Retail leadership

Customer service

Stock management

Team motivation

Flexibility

Job description

Levi Strauss & Co. in Cambridge is seeking a part-time Keyholder to bring the Levi's brand to life on the shop floor.

You will lead by example, support the team, and help ensure smooth store operations during shifts, including opening and closing when managers are away. You'll motivate stylists, coach on product knowledge, maintain high visual standards, and deliver exceptional customer service while driving KPIs and sales targets.