Brand-Driven Retail Associate: Customer Experience & Sales

Sweaty Betty; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Clothing allowance

Uniform allowance

Training opportunities

Quarterly bonus

Merchandise discount

25 days holiday

Season ticket loan

Retail Trust access

Health plan

WW discount

Family leave

Pension

Career development

Job summary

Wolverine Worldwide is seeking an enthusiastic in-store associate to deliver exceptional customer experiences in our London-area shop. You will help customers pick products, demonstrate features, and contribute to achieving sales targets.

The role emphasizes product knowledge across brands including Sweaty Betty, flexibility to work weekends and holidays, and a commitment to store standards, stock replenishment, and health & safety.

Qualifications

• Retail experience preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work weekends and holidays.
• Passion for our brands and lifestyle.

Responsibilities

• Create amazing customer experiences by offering authentic customer service and helping customers pick products.
• Achieve sales targets and performance metrics.
• Interact with customers, educate them on product, build rapport and lasting relationships.
• Maintain store standards, visual merchandising, deliveries, stock replenishment, loss prevention, and health & safety procedures.
• Handle cash management and adhere to security, health & safety, and stock accuracy policies.
• Encourage customer loyalty by discussing collection launches and collecting customer data.

Skills

Customer service

Sales experience

Communication

Positive attitude

Brand enthusiasm

Job description

Wolverine Worldwide is seeking an enthusiastic in-store associate to deliver exceptional customer experiences in our London-area shop. You will help customers pick products, demonstrate features, and contribute to achieving sales targets.

The role emphasizes product knowledge across brands including Sweaty Betty, flexibility to work weekends and holidays, and a commitment to store standards, stock replenishment, and health & safety.