Brand & Customer Experience Sales Associate

ALO YOGA; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

ALO YOGA in London is seeking a Sales Associate to help achieve store sales goals through authentic customer experiences, product education and a strong connection to our community and culture.

You will be a product expert, support a 32–40 hour workweek on the shop floor, and collaborate with leadership to deliver results. Applicants must have the right to work in the UK; email [e-mail] to apply.

Qualifications

• Preferred prior work experience in a client-centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
• Aligns with and embodies ALO's Guiding Principles.
• Ability to to stand and move for an entire shift
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Proof of right to live and work in the UK

Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO's initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Job description

ALO YOGA in London is seeking a Sales Associate to help achieve store sales goals through authentic customer experiences, product education and a strong connection to our community and culture.

You will be a product expert, support a 32–40 hour workweek on the shop floor, and collaborate with leadership to deliver results. Applicants must have the right to work in the UK; email [e-mail] to apply.