Brand Champion: Counter Lead & Shopper Experience

Estée Lauder Companies; Ashford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Estée Lauder Companies is seeking a Counter Lead in the United Kingdom to support the Brand in driving sales turnover and market share while keeping consumer focus at the core of all actions.

You will reflect a credible Brand image, maximise sales through exceptional service, and contribute to efficient store operations. You’ll also lead local marketing initiatives and maintain up-to-date product knowledge to deliver a best-in-class consumer experience.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Reflect a credible and professional Brand image to all consumers at all times.
• Maximise sales through selling, service and retail standards.
• Plan and implement local marketing and events aligned to retailer activity.
• Deliver the Brand Strategy and local plan to drive turnover and market share.
• Ensure refunds and complaints are handled per Company guidelines and resolved satisfactorily.

Skills

Experience in fast-paced retail

Self-development mindset

Commercial understanding

Communication and prioritisation

Job description

Estée Lauder Companies is seeking a Counter Lead in the United Kingdom to support the Brand in driving sales turnover and market share while keeping consumer focus at the core of all actions.

You will reflect a credible Brand image, maximise sales through exceptional service, and contribute to efficient store operations. You’ll also lead local marketing initiatives and maintain up-to-date product knowledge to deliver a best-in-class consumer experience.