Brand Ambassadors-Genesis Motors (Hyundai) Battersea Power Station

Battersea Power Station; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Battersea Power Station is seeking a Brand Ambassador for Genesis Motors. This full-time role focuses on delivering exceptional customer service, presenting the Genesis brand, and supporting studio operations. Ideal candidates will have a background in hospitality or luxury retail, along with strong communication skills.

Qualifications

• Experience in customer care or premium/luxury retail.
• Driving license class B (desirable).

Responsibilities

• Provide world-class customer service and identify customer needs.
• Present the brand and products to potential customers.
• Support team in organizing events and maintaining studio cleanliness.

Skills

Outstanding communication skills

Multitasking ability

Customer service

Education

A-level or training in hospitality/luxury retail

Job description

Brand Ambassadors-Genesis Motors (Hyundai) Battersea Power Station

Brand Ambassadors-Genesis Motors (Hyundai) Battersea Power Station

1 week ago Be among the first 25 applicants

Genesis Motors (Hyundai) are recruiting Brand Ambassadors for their Battersea Power Station store.

Job Title: Brand Ambassador

Reports to: Genesis Experience Lead

Full Time

Job Purpose:

To provide a world class customer driven service where we can find the perfect balance between the needs of our customers and identify appropriate product offers from the Genesis brand. This role must strive for innovation, by closely observing the expectations of our customer requirements.

About us:

Genesis is a global automotive brand and part of Hyundai Motor Company, selling an award-winning range of premium models. Genesis is a truly customer centric brand, providing a unique buying and ownership experience where our Son-Nim philosophy ensures each pros.

Since arriving in the UK in 2021 as part of the Genesis Motor Europe launch, we have:

• Launched eight new models – with a focus on our electric 3 model lineup
• Won multiple industry awards
• Opened two Studios in London and one in Edinburgh
  
  

Key Responsibilities:

• You accept incoming calls, identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
• Present the Brand and Products to potential customers and people interested in the brand.
• Support of the team in the organization of events in the studio and, if necessary, also at official receptions. Especially when it is a logistical and administrative task.
• Provide professional, courteous service to customers in studio
• You ensure cleanliness and order in the daily operation in the studio
  
  

Personal Specification:

• A-level or (preferably) training in the hotel or catering sector and / or in premium or luxury retail (automotive experience desirable but not a prerequisite)
• Experience in customer care, hospitality, or higher catering, or premium/luxury retail experience with working in a team
• Driving license class B (desirable)
• Outstanding communication skills
• Multitasking ability
• Excellent communication skills
• Ability to deliver a best-in-class customer service
  
  

Core Values (The Hyundai Way):

• Customer (Safety & Quality, Tenacity)
• Challenge (Progress, Agility)
• Collaboration (Alignment, Resilience)
• People (Diversity & Inclusion, Expertise)
• Globality (Integrity, Data Driven Thinking)
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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