Brand Ambassador: Styling & Customer Experience (Flexible Schedule)

Abercrombie & Fitch Spain, SL; Brighton; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. in Brighton seeks Brand Representatives to warmly welcome customers, help them find products, and offer styling guidance across categories.

You will maintain a clean, visually engaging sales floor and support seamless omni-channel duties including online order fulfillment and in-store pickups. The role emphasizes reliability, flexibility, and excellent customer service, with benefits such as merchandise discounts and opportunities for career advancement.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to engage customers and guide styling.
• Attention to detail and ability to maintain store presentation.
• Reliable with consistent attendance and flexibility.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges efficiently and pleasantly.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Abercrombie & Fitch Co. in Brighton seeks Brand Representatives to warmly welcome customers, help them find products, and offer styling guidance across categories.

You will maintain a clean, visually engaging sales floor and support seamless omni-channel duties including online order fulfillment and in-store pickups. The role emphasizes reliability, flexibility, and excellent customer service, with benefits such as merchandise discounts and opportunities for career advancement.