Brand Ambassador & Sales Support Specialist

Frasers Group; Swindon; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Iconic brand

Career opportunities

Benefits & discounts

Inclusive culture

Job summary

Ralph Lauren Corporation is seeking a customer-focused team member to support store operations and enhance the shopping experience. You will help with deliveries, replenishment, and maintaining high standards of customer service across the operation.

The role emphasizes embodying the Ralph Lauren values, delivering a welcoming and elevated experience, and working collaboratively to optimise the product offer for customers in a fast-paced environment.

Qualifications

• Energetic, passionate and results-driven team player.
• Experience in a fast-paced environment.
• Proactive and organisational skills.

Responsibilities

• Deliver customer support excellence and operational efficiencies.
• Assist with deliveries and replenishment to optimise the product offer for customers.
• Communicate consistently with the team to ensure an excellent customer service.
• Embody the Ralph Lauren values and spirit.
• Demonstrate a customer-first culture.
• Support operational efficiencies to create a welcoming and elevated experience.
• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies.
• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards.
• Store maintenance.

Skills

Energetic personality

Fast-paced work

Proactive

Job description

Ralph Lauren Corporation is seeking a customer-focused team member to support store operations and enhance the shopping experience. You will help with deliveries, replenishment, and maintaining high standards of customer service across the operation.

The role emphasizes embodying the Ralph Lauren values, delivering a welcoming and elevated experience, and working collaboratively to optimise the product offer for customers in a fast-paced environment.